VodafoneThree Ecommerce Manager

Location: Speechmark, London + Hybrid working

Working Hours: Full time 37.5 hours per week – Mon – Fri

Salary: Excellent basic salary plus bonus and benefits

Hybrid working allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. We think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. Your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go.

Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront.

Job Description

We’re creating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers’ experience and create a best-in-class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before.

What You’ll Do

• Deliver daily, weekly, and monthly ecommerce plans & trading performance for your assigned Line of Business (e.g., Handsets / SIMO / Home Broadband / Upgrades).
• Execute the digital sales and merchandising plan, ensuring accurate product representation, competitive positioning, and compelling onsite execution.
• Optimise ecommerce journeys for conversion, AOV, attach rate, and efficiency, using data and insights to prioritise improvements.
• Work closely with the Digital Sales Lead to translate commercial targets into a tactical execution plan across the digital shopfront.
• Monitor competitor and market activity daily, highlighting risks and opportunities and recommending rapid trading actions.
• Partner with SEO, CRO, analytics, and performance marketing teams to enhance visibility, traffic quality, and journey effectiveness.

Qualifications

Who you are:

• Experience in ecommerce trading or digital merchandising, ideally in telecoms, retail, or another high‑volume B2C environment.
• Strong understanding of ecommerce principles, onsite merchandising, conversion optimisation, and customer behaviour.
• Comfortable working with digital analytics tools (e.g., Adobe, Google Analytics, Contentsquare) to derive actionable insights.
• Proven ability to execute against commercial plans and deliver measurable performance outcomes.
• High level of accuracy and attention to detail when managing product, pricing, and digital content.

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.

Additional Information

Closing Date: 02/09/2026

Need to know: We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please contact your recruiter directly or email jobs@three.co.uk for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities.