At a Glance
- Tasks: Join VodafoneThree to lead compliance monitoring and testing, ensuring regulatory obligations are met.
- Company: VodafoneThree, an inclusive employer committed to diversity and community empowerment.
- Benefits: Excellent salary, bonuses, up to 28 days off, and personalised benefits.
- Other info: Hybrid work model with opportunities for career growth and personal development.
- Why this job: Make a real impact in compliance while working with cutting-edge technology and a supportive team.
- Qualifications: Experience in compliance monitoring and strong analytical skills required.
The predicted salary is between 60000 - 75000 £ per year.
This job is with VodafoneThree, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Location: Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week - Monday to Friday
Hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month.
Who We Are
We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.
We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.
Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.
What you'll do
Join VodafoneThree's Compliance Monitoring & Testing team and help ensure we meet our regulatory obligations with confidence. Working closely with the Compliance Lead, Ofcom, you will support the design and delivery of a robust compliance monitoring framework across key areas including Ofcom regulation, consumer protection, data protection, and telecommunications compliance.
In this role, you will lead monitoring reviews and testing activities aligned to the annual compliance plan, using data analytics and AI-driven insights to identify risks, assess control effectiveness, and drive continuous improvement. You will play a key role in escalating findings, supporting remediation activities, and providing clear reporting and recommendations that strengthen VodafoneThree's compliance culture and control environment.
This is an excellent opportunity to make a visible impact in a role that combines regulatory expertise, data-led insight, and stakeholder engagement.
- Design and implement detailed test plans to evaluate compliance across assigned regulatory portfolios in alignment with the Annual Compliance Monitoring Plan.
- Perform in-depth evaluations of compliance following agreed methodologies and processes to establish adherence to regulatory obligations and internal standards.
- Assess customer interactions, operational processes, records, contracts, and data sets to establish whether good customer outcomes are consistently achieved.
- Leverage advanced technologies such as data analytics, machine learning, and AI to streamline monitoring activities and enhance operational efficiency.
- Collaborate with LSCR and cross-functional teams to maintain a well-informed view of compliance risks and business change, ensuring proactive engagement with senior stakeholders throughout the review cycle.
Who you are
- Extensive experience in compliance monitoring or second-line assurance within telecommunications or consumer regulation, with a strong track record of delivering high-quality reviews.
- Comprehensive knowledge of regulatory governance, compliance frameworks, and risk management principles.
- Extensive experience of developing and implementing comprehensive test plans to assess compliance with applicable regulatory requirements, leveraging available data to generate meaningful insights.
- Excellent analytical and written communication skills, combined with strong IT proficiency, including advanced use of MS Office applications (Word, Excel, PowerPoint) and SharePoint.
- Builds strong working relationships exhibiting contagious energy and communicates clearly, articulately and thoroughly, proactively addressing questions and concerns.
Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.
What we offer
We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are - your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
VodafoneThree - Compliance Monitoring & Testing Manager employer: VodafoneThree
VodafoneThree is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Newbury. With a strong commitment to employee growth, we provide extensive training opportunities and personalized benefits, ensuring our team members thrive both professionally and personally. The hybrid work model enhances work-life balance, making VodafoneThree a rewarding place for those looking to make a meaningful impact in enterprise delivery transformation.
StudySmarter Expert Advice🤫
We think this is how you could land VodafoneThree - Compliance Monitoring & Testing Manager
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like VodafoneThree looking for candidates who are engaged and informed.
We think you need these skills to ace VodafoneThree - Compliance Monitoring & Testing Manager
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at VodafoneThree. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at VodafoneThree
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with VodafoneThree’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
