VodafoneThree - Benefits Specialist

This job is with VodafoneThree, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Location: Newbury or Glasgow + Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working hours: Part time 30 hours per week - Monday to Friday

Hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month.

Who We Are

We're here to build a network the UK can count on - one that connects people, places and potential. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

Why VodafoneThree

Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

What you'll do

• You'll play a key role in shaping how benefits are delivered across Vodafone UK, ensuring a smooth, accurate, and people-first experience.
• Working closely with the Benefits Manager, you'll take ownership of key activities across the annual benefits calendar, while also driving meaningful improvements through projects and process enhancements.
• Your impact will be felt across the organisation as you support colleagues, solve challenges, and continuously improve how benefits are delivered.
• You'll provide expert guidance on UK benefits, confidently supporting and resolving complex queries from employees and stakeholders across the business.
• You'll act as a trusted escalation point, working with internal teams and external providers to identify root causes and implement lasting solutions.
• You'll ensure all benefit processes and controls are running effectively, proactively identifying risks and improving systems where needed.
• You'll take the lead on benefits-related projects and support key annual activities such as launches and benefits windows.
• You'll create and maintain clear, up-to-date process documentation, continuously improving how things are done.
• You'll collaborate with a wide range of teams, influencing stakeholders and driving consistent, high-quality service delivery.

Who you are

• You'll have strong experience in HR or Benefits, with a solid understanding of UK benefits and relevant legislation.
• You'll be confident explaining complex information in a simple, clear, and engaging way - both written and verbally.
• You'll be highly organised, self-motivated, and comfortable managing multiple priorities in a fast-paced environment.
• You'll bring a collaborative mindset, building relationships and positively influencing others across teams.
• You'll approach challenges with a logical, analytical mindset and a focus on finding smart, practical solutions.
• You'll be naturally curious and always looking for ways to improve processes and ways of working.
• You'll have experience delivering projects in a corporate environment (or formal project management training).
• You'll be CIPD qualified, with around 5+ years of relevant professional experience.

Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.

What we offer

We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to the Accessibility section of our Careers website for guidance.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are - your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.