At a Glance
- Tasks: Drive cross-sell strategies to boost customer value and performance metrics.
- Company: Join Three UK, a dynamic leader in mobile technology.
- Benefits: Excellent salary, bonuses, up to 28 days off, and personalised benefits.
- Other info: Collaborative environment with great career development opportunities.
- Why this job: Make a real impact by optimising customer engagement and driving growth.
- Qualifications: Experience in mobile trading and strong analytical skills required.
The predicted salary is between 50000 - 65000 € per year.
Location: Newbury or Speechmark + Hybrid
Working hours: Full time 37.5 hours per week – Mon to Fri
Salary: Excellent basic salary plus bonus and benefits
In this role, you’ll help grow Three UK’s core margin by unlocking more value from our existing customer base. You’ll focus on cross‑sell performance, bringing together insight, creativity and commercial discipline to deliver both volume and margin growth. By making the most of our voice and mobile broadband propositions, you’ll turn customer understanding into compelling, well‑timed offers across multiple channels.
You’ll take ownership of the end‑to‑end cross‑sell trading plan, balancing proactive and reactive activity to maximise impact. Working closely with teams across Commercial, Brand, Channels and Finance, you’ll ensure plans are well aligned, effectively delivered and continuously optimised. This role is well suited to someone who enjoys spotting opportunities, testing ideas and turning insight into measurable results - all while working collaboratively and building strong relationships.
- Own and deliver the cross‑sell strategy, driving performance across key metrics including volume and inflow ARPU.
- Execute and continuously optimise cross‑sell activity across multiple channels, using both proactive and reactive approaches.
- Lead the optimisation of customer‑facing communications to improve open rates, click‑through rates and conversion.
- Shape and deliver the cross‑sell promotional plan, whether through pricing changes, proposition updates or toolkit enhancements.
- Identify and deliver opportunities to generate incremental volume and value beyond agreed targets.
- Size and assess opportunities and recovery options, working closely with Commercial and Finance teams to understand impact and lead implementation.
- Take commercial ownership of existing customer demand generation, partnering with Brand teams to define the right approach and refine it through ongoing optimisation.
Qualifications
- Experience in mobile trading, acquisition strategy or commercial planning.
- A strong understanding of PAYM commercial models, pricing levers and customer behaviour.
- Confidence in forecasting, performance analysis and campaign delivery to drive continuous improvement.
- Collaborative leadership experience with the ability to positively influence senior stakeholders.
What We Offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan, and loads more. We help with your career through our amazing learning tools and top‑notch parental leave policies.
Need to know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills.
Three Mobile Acquisition Commercial Manager xSell employer: VodafoneThree
Three UK is an exceptional employer that prioritises the success and well-being of its employees, offering a competitive salary, generous bonuses, and up to 28 days of annual leave plus bank holidays. With a strong focus on personal development through innovative learning tools and a supportive work culture that encourages collaboration and creativity, employees are empowered to thrive in their roles. The hybrid working model allows for flexibility, making it an ideal workplace for those seeking a meaningful career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Three Mobile Acquisition Commercial Manager xSell
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Three. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff. Research Three's recent campaigns and think about how you can contribute to their cross-sell strategy. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Three team.
We think you need these skills to ace Three Mobile Acquisition Commercial Manager xSell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Commercial Manager. Highlight your experience in mobile trading and acquisition strategy, and don’t forget to showcase your understanding of PAYM commercial models. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven performance in previous roles and how you plan to do the same with our cross-sell strategy.
Showcase Your Collaborative Spirit:This role is all about teamwork, so make sure to highlight your collaborative leadership experience. Tell us about times when you’ve positively influenced senior stakeholders or worked closely with different teams to achieve a common goal.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at VodafoneThree
✨Know Your Numbers
Make sure you brush up on key metrics related to mobile trading and acquisition strategies. Be ready to discuss how you've used data to drive performance in previous roles, as this will show your analytical skills and understanding of the commercial landscape.
✨Showcase Your Collaborative Spirit
This role requires working closely with various teams, so be prepared to share examples of how you've successfully collaborated in the past. Highlight any experiences where you influenced senior stakeholders or worked cross-functionally to achieve a common goal.
✨Be Ready to Spot Opportunities
Think about times when you've identified growth opportunities or optimised campaigns. Prepare to discuss specific examples that demonstrate your ability to turn insights into actionable strategies, especially in relation to cross-selling and customer engagement.
✨Understand the Customer Journey
Familiarise yourself with the customer journey in mobile services, particularly around PAYM models. Be ready to talk about how you would enhance customer-facing communications to improve engagement metrics like open rates and conversions.
