At a Glance
- Tasks: Support KM platforms and ensure seamless integration with CRM and contact centre tools.
- Company: Join VodafoneThree, a leader in innovative telecommunications.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
- Other info: Collaborative environment focused on innovation and professional development.
- Why this job: Be a key player in enhancing knowledge management and driving continuous improvement.
- Qualifications: Experience in knowledge management and strong technical skills required.
The predicted salary is between 40000 - 50000 £ per year.
VodafoneThree is seeking a Knowledge Management Specialist to act as a SME for KM platforms, supporting the Knowledge Management Product Owner in ensuring platform changes and deliveries are fit for purpose, technically sound, and aligned to business requirements.
You will work with Channel Operations and external technology teams to ensure effective KM platform integrations with CRM and contact centre tooling, validate requirements, manage risks, and drive continuous improvement.
Knowledge Management Specialist: Platform & Integration Expert in Stoke-on-Trent employer: VodafoneThree
VodafoneThree is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Newbury. With a strong commitment to employee growth, we provide extensive training opportunities and personalized benefits, ensuring our team members thrive both professionally and personally. The hybrid work model enhances work-life balance, making VodafoneThree a rewarding place for those looking to make a meaningful impact in enterprise delivery transformation.
