VodafoneThree is seeking a senior programme manager to drive cross-brand governance, reduce customer complaints and deliver end-to-end CX initiatives across the business.
You will design governance, track milestones, escalate risks and report progress to CX boards and leadership forums, while partnering with senior stakeholders to own actions and realise benefits, with Power BI dashboards to inform decisions.
#J-18808-LjbffrCX Programme Lead: Cross-Brand Governance (Hybrid) in Stoke-on-Trent employer: VodafoneThree
VodafoneThree is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Newbury. With a strong commitment to employee growth, we provide extensive training opportunities and personalized benefits, ensuring our team members thrive both professionally and personally. The hybrid work model enhances work-life balance, making VodafoneThree a rewarding place for those looking to make a meaningful impact in enterprise delivery transformation.
