VodafoneThree is seeking a data insights analyst to turn customer feedback and operational data into actionable insights. Based in Stoke-on-Trent with hybrid working, you will join the CX Insight team and deliver regular reports and dashboards to improve the customer experience.
You will develop Power BI dashboards, perform root-cause analysis, and partner with CX and Operations to answer business questions.
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CX Insights Specialist - Power BI & Dashboards in Stoke-on-Trent employer: VodafoneThree
VodafoneThree is an exceptional employer that champions inclusivity and diversity, making it a welcoming space for all employees. With a hybrid working model that promotes flexibility, alongside competitive salaries and comprehensive benefits, employees are empowered to thrive both personally and professionally. The company prioritises employee growth through innovative learning tools and a supportive culture, ensuring that every team member can contribute to meaningful change while enjoying a fulfilling work-life balance.
