VodafoneThree is seeking a senior churn and retention professional to lead our outflow forecasting efforts and protect the customer base. You’ll own the reactive saves toolkit and coordinate cross-functional teams to balance volume and value while aligning with the company’s retention strategy.
The role emphasizes leadership, data-driven decision making, and collaboration across PAYM, risk, and channel teams in a hybrid London-based environment.
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Senior Churn & Retention Leader – Hybrid employer: VodafoneThree
VodafoneThree is an exceptional employer that champions inclusivity and diversity, making it a welcoming space for all employees. With a hybrid working model that promotes flexibility, alongside competitive salaries and comprehensive benefits, employees are empowered to thrive both personally and professionally. The company prioritises employee growth through innovative learning tools and a supportive culture, ensuring that every team member can contribute to meaningful change while enjoying a fulfilling work-life balance.
