At a Glance
- Tasks: Engage customers and provide tailored solutions to enhance their experience.
- Company: Join Three UK, a leading mobile network provider with a focus on innovation.
- Benefits: Earn £13.72 per hour plus bonuses, enjoy up to 31 days off, and personalised benefits.
- Other info: Great opportunities for career growth and development in a supportive environment.
- Why this job: Be part of a dynamic team that transforms customer experiences with cutting-edge technology.
- Qualifications: Passion for customer service, teamwork, and problem-solving skills are essential.
The predicted salary is between 13.72 - 13.72 £ per hour.
Location: Unit GS08 Rushden Lakes, Rushden, United Kingdom, NN10 6FH
Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance
Working Hours: 30 hours across 5 days per week, including weekends on a rotation basis
As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer’s unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.
Key Responsibilities- Customer Engagement: Enhance the customer journey through meaningful interactions, leaving customers feeling positive and valued.
- Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
- Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalized solutions for customers with general mobile or network-related enquiries, ensuring a prompt resolution.
It all starts with you. We are looking for individuals who want to ‘wow’ our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.
Key Qualities- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
- Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.
We care about our people’s success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, such as discounts, vouchers, a pension plan and more. We also provide learning and development tools to support your career growth.
Retail Customer Advisor (Rushden Lakes) - 30 hours employer: VodafoneThree
At Three UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises customer engagement and teamwork. Located in the beautiful Rushden Lakes, our Retail Customer Advisors enjoy competitive pay, generous bonuses, and up to 31 days off, alongside tailored benefits that support both personal and professional growth. Join us to be part of a dynamic team where your contributions are valued and rewarded, and where you can truly make a difference in customers' lives through innovative technology.
