VodafoneThree is seeking a retention-focused analyst to forecast and minimise PAYM customer outflow, strengthening revenue and relationships. You will develop reactive and proactive retention tools, coordinate Segment of One activities and partner with BCRC to optimise churn outcomes.
The role requires data-driven decision making, strong collaboration across retention, commercial and channels, and a track record in designing effective churn mitigation strategies.
#J-18808-LjbffrPAYM Retention & Churn Lead β Hybrid employer: VodafoneThree
VodafoneThree is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Newbury. With a strong commitment to employee growth, we provide extensive training opportunities and personalized benefits, ensuring our team members thrive both professionally and personally. The hybrid work model enhances work-life balance, making VodafoneThree a rewarding place for those looking to make a meaningful impact in enterprise delivery transformation.