VodafoneThree - Shared Data Exchange and Interface Lead in Newbury

Location: Newbury + Hybrid

Working Hours: Full time 37.5 hours per week – Mon to Fri

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Join our UK Networks team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen – simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.

Job Description

Our organisation is a leading provider in the telecommunications and digital services sector, committed to delivering high‑quality connectivity and innovative solutions to consumers and businesses. With a strong focus on digital transformation and operational excellence, we aim to drive sustainable growth and superior customer experience across all touchpoints.

What you’ll do

The Shared Data Exchange and Interface Lead is responsible for providing technical leadership and strategic oversight for OSS Data and Interface delivery between VF3 and our Business Partners, managing a complex landscape of internal teams, System Integrators, and third‑party vendors. The role ensures that all domain designs, data exchanges, and interface architectures are not only technically robust but also strictly aligned with the operator’s overarching business outcomes and architectural standards. A central focus of the role is the end‑to‑end governance of the delivery lifecycle—from initial requirements gathering and the production of HLDs and LLDs to the final Transfer to Operations (TTO). By working closely with cross‑functional teams, the Lead ensures that solutions are delivered on time, meet rigorous operational acceptance criteria, and adhere to all contractual performance obligations. The role requires a high degree of collaboration with Technical Design Authorities, Solution Architects, Programme and Project Managers, providing the technical expertise necessary for effective risk mitigation, budgeting, and resource planning. The Lead acts as a critical bridge between technical execution and business strategy, managing senior stakeholders to ensure transparency and alignment on key milestones. Finally, the role is a driver for continuous improvement and service excellence. By refining delivery processes and enhancing service assurance frameworks, the Lead ensures that network solutions are not only delivered efficiently but also contribute to the long‑term stability and evolution of the OSS ecosystem.

Responsibilities

• Act as the primary Technical Lead and/or oversee System Integrators (SIs) and vendors to ensure all data exchange designs align with OSS domain architecture and business goals.
• Lead the gathering and translation of complex network requirements into comprehensive OSS domain designs for data integration and interface functionality.
• Produce and govern the end‑to‑end technical library, including High‑Level Designs (HLD), Low‑Level Designs (LLD), Test Plans, and Transfer to Operations (TTO) documentation.
• Partner with cross‑functional teams (within VF3 and with our Business Partners) and vendors to guide solutions through the full delivery lifecycle, ensuring they meet strict Operational Acceptance Criteria.
• Ensure all interface deliveries and data integrations strictly conform to contractual outcomes, technical KPIs, and project milestones.
• Advise Programme Managers on technical risk assessment, issue mitigation, and the budgeting process for OSS interface enhancements.
• Drive the evolution of integration processes to improve service assurance and the overall reliability of production deliveries.
• Create data standards and governance policies across shared tools and interfaces.
• Work as the technical bridge between internal stakeholders and external delivery partners to ensure timely, high‑quality production deployments.
• Collaborate with cross‑functional teams to support the successful delivery of network engineering initiatives and related applications.
• Support RFP activities for the new solutions in respective domains.
• Manage a range of senior stakeholders and internal/external communications.

Qualifications

• Expert knowledge of OSS solutions and their implementation covering areas in Service Management, Service Assurance, Inventory and Customer Experience Management.
• Good understanding of mobile network architecture and relevant processes in network design, deployment and operations.
• Expert knowledge of Data Interfaces protocols, Data Mastery and Standards: SNMP, NETCONF/YANG, and TM Forum Open APIs.
• Master Data Management (MDM) and semantic data modelling within a multi‑vendor telco environment.
• Creation of data standards and governance policies to maintain a "single source of truth".
• TOGAF 9.1 Certified.
• Practical experience of the TM Forum frameworks: TAM, eTOM and SID.
• Strong experience of providing technical, decision‑making and problem‑solving leadership for a technical domain and can demonstrate setting technical direction and quality/standards for delivery and design.
• Demonstrate the ability to communicate with multiple stakeholders within the organization to act as the liaison between business, other technical communities and the 3rd‑party delivery teams to ensure the delivery of the business requirements.

Additional Information

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top‑notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator’s standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee‑led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine‑tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.