VodafoneThree - RAN Performance & Optimisation Manager in Newbury

Location: Newbury or London + Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Monday to Friday

Hybrid: We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are: We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree: Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Join our UK Networks team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen – simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.

What You’ll Do: Reporting to the RAN Performance & Optimisation Senior Manager, the RAN Performance & Optimisation Ericsson Region Manager ensures the VodafoneThree RAN within the Ericsson region delivers stable, predictable and high quality performance for all customers. The role provides technical leadership across KPI governance, diagnostic insight, feature performance engineering and cross domain optimisation, ensuring the 2G/4G/5G multi vendor RAN performs at its best at all times. Working closely with RAN functions, Site Deployment, Planning, Operations, Core, Transport and Network Quality teams, the role provides visibility of the performance impact of all network activities and drives timely corrective actions. It also leads the execution of regional RAN optimisation initiatives across technologies, vendors and suppliers—including VMO2—ensuring best possible configurations, strong benchmarking outcomes and contribution to VodafoneThree’s Best Network ambitions.

• Lead the Ericsson region RAN performance strategy, ensuring clear KPI governance, insights and proactive recommendations to drive predictability and sustained performance.
• Govern performance of VMO2 hosted sites, ensuring visibility, risk management and targeted optimisation actions to support VF3s contractual obligations.
• Own and manage the BIS/TTO performance readiness process for Nation Network Sites, ensuring delivery quality and service stability.
• Provide performance oversight for major network changes, ensuring impacts are understood, mitigated and aligned with customer and stability KPIs.
• Partner with Customer Insight to translate customer experience trends into network actions that reduce churn, deep detractors and improve NPS.
• Lead internal RAN performance teams and manage suppliers responsible for performance analytics, forecasting and optimisation services.
• Define benchmarking strategy and lead performance improvement plans to achieve market leading results and Best Network claims.
• Responsible for the overall delivery of the programme of performance improvement activities within the region.
• Drive regional RAN performance governance of vendors, ensuring consistent reporting, KPI adherence and alignment with national standards.
• Oversee optimisation of new features across all technologies and vendors, ensuring stability, performance and operational readiness.
• Coordinate RAN optimisation and feature deployment plans with Transmission, Core and device teams to ensure alignment with the overall network strategy.

Who You Are: Strong leadership background in mobile network performance, optimisation and service delivery in multi‑vendor environments. Expert understanding of 4G/5G RAN architecture, KPI frameworks, benchmarking methodologies and performance diagnostics. Proven experience leading teams and suppliers delivering RAN optimisation and analytics services. Deep knowledge of network rollout, feature introduction, performance assurance and service integration. Strong stakeholder management and influencing skills across Technology, Operations, Commercial and Customer functions. Demonstrated ability to develop data‑driven strategies, translate insights into action and deliver measurable outcomes. Experience managing commercial and supplier performance, ensuring value and delivery quality. Comfortable working in a complex, fast‑paced environment with competing demands and evolving technologies.

Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What We Offer: We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top‑notch parental leave policies.

Need to Know: We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine‑tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.