At a Glance
- Tasks: Lead change management for enterprise tooling, enhancing project delivery and user engagement.
- Company: Vodafone, a leading telecom company with a focus on innovation and flexibility.
- Benefits: Excellent salary, bonuses, up to 28 days off, and personalised benefits.
- Other info: Join a Disability Confident Employer committed to inclusivity and career growth.
- Why this job: Make a real impact on a £1.5bn capital plan while working in a hybrid environment.
- Qualifications: Experience in organisational change management and technology implementations is essential.
The predicted salary is between 60000 - 75000 £ per year.
Location: Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday
Our hybrid working approach allows people to work both in the office and at home, providing flexibility and resources to succeed. Employees are expected to come into the office 2‑3 days each week, for at least 8 days per month, and work closely with their line manager to understand team expectations.
What You’ll Do
The Lead Enterprise Tooling Change Manager will design and deliver engagement, communication and training plans to roll out Enterprise PPM tooling and reporting across the organisation supporting a £1.5bn capital plan. The role leads the strategic adoption, evolution and optimisation of enterprise tooling capabilities that underpin delivery performance insights and decision‑making, ensuring tools are implemented, embedded and consistently utilised.
- Change Strategy & Planning
- Develop a detailed change management strategy and lead continuous improvement across tooling reporting and the delivery hub.
- Conduct impact assessments across user groups (EPT, Delivery, Portfolio, SLT).
- Build strong relationships with end users (e.g. project managers) to understand real‑world challenges.
- Act as a trusted advisor and challenge when needed to ensure realistic adoption.
- Adoption & Behaviour Change
- Translate tooling changes into clear ‘what this means for you’ guidance.
- Identify, track and address barriers to adoption.
- Support the design of ways of working, not just system usage.
- Communications & Enablement
- Develop clear, user‑focused communications, avoiding jargon.
- Design and deliver practical training and support materials (guides, walkthroughs, quick references).
- Embed support (help hubs, champions, ongoing guidance).
- Insights & Continuous Improvement
- Define and track adoption metrics (usage, compliance, data quality).
- Gather user feedback and translate into actionable improvements.
- Work with delivery teams to iterate tooling and processes based on real usage.
Who You Are
- Proven experience in Organisational Change Management within enterprise environments – Essential.
- Experience supporting technology or tooling implementations (PMO/PPM tools, ERP, workflow systems).
- Experience rolling out Planner Premium across organisations – Desirable.
- Strong understanding of project delivery environments and PMO structures.
- Extensive change management experience delivering complex solutions across an Enterprise – Essential.
- Demonstrated depth of experience shaping and managing change through to completion – Essential.
- Knowledge of PPM tooling and reporting capabilities – Essential.
- Strong influencing, communication and stakeholder engagement skills.
- Meticulous attention to detail and drive to improve and uphold organisational standards.
- Experience working close to delivery and familiarity with PMO practices, quality assurance and governance.
- Ability to train, mentor and coach individuals on continuous improvement and process management.
What We Offer
- Excellent pay package with bonuses.
- Up to 28 days off plus bank holidays.
- Paid time for charity work.
- Personalised benefits (discounts, vouchers, pension plan).
- Learning tools and top‑notch parental leave policies.
Need to Know
- We are regulated by the Financial Conduct Authority; offers are subject to background checks (criminal, financial).
- We use AI in business areas to boost innovation; candidates are encouraged to be authentic in interviews.
- Reasonable adjustments for accessibility (e.g., extra time, interpreter) are available; refer to our careers website for guidance.
- We are a Disability Confident Employer and actively encourage individuals with disabilities to apply.
- Through the ‘Offer an Interview’ scheme we aim to provide interviews to a fair number of qualified applicants with disabilities.
VodafoneThree - Change Manager - Tooling in Newbury employer: VodafoneThree
Vodafone is an exceptional employer, offering a dynamic hybrid working environment in Newbury that fosters flexibility and collaboration. With a strong commitment to employee growth, we provide comprehensive training resources, generous leave policies, and personalised benefits, ensuring our team members thrive both professionally and personally. Join us to be part of a forward-thinking organisation that values innovation and inclusivity, making a meaningful impact on our £1.5bn capital plan.
StudySmarter Expert Advice🤫
We think this is how you could land VodafoneThree - Change Manager - Tooling in Newbury
✨Tip Number 1
Network like a pro! Reach out to current or former employees at VodafoneThree on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding their change management strategies. We should be ready to discuss how we can help with the rollout of their Enterprise PPM tooling and show off our knowledge of project delivery environments.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on articulating how our experience aligns with their needs, especially around user engagement and training materials.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows we’re serious about joining the team and ready to embrace their hybrid working culture.
We think you need these skills to ace VodafoneThree - Change Manager - Tooling in Newbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Change Manager role. Highlight your experience in organisational change management and any relevant tooling implementations. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills:Since this role involves a lot of communication and training, it’s essential to demonstrate your ability to convey complex ideas simply. Use clear language in your application and provide examples of how you've successfully communicated changes in the past.
Highlight Your Relationship-Building Skills:Building strong relationships is key in this role. Share examples of how you’ve engaged with stakeholders or end users to understand their challenges. We love seeing candidates who can connect with others and drive change effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at VodafoneThree
✨Know Your Change Management Stuff
Make sure you brush up on your organisational change management principles. Be ready to discuss your past experiences in implementing tooling changes and how you've tackled challenges. This role is all about leading change, so show them you know your stuff!
✨Communicate Clearly and Confidently
Since you'll be developing user-focused communications, practice explaining complex concepts in simple terms. Think about how you can translate technical jargon into relatable language. During the interview, aim for clarity and confidence in your responses.
✨Showcase Your Relationship-Building Skills
This role requires building strong relationships with end users. Prepare examples of how you've successfully engaged stakeholders in the past. Highlight your ability to listen, understand their needs, and act as a trusted advisor.
✨Be Ready to Discuss Metrics and Improvements
Familiarise yourself with adoption metrics and continuous improvement strategies. Be prepared to share how you've tracked usage and compliance in previous roles, and how you've used feedback to drive actionable improvements. This will demonstrate your analytical skills and commitment to enhancing processes.
