VodafoneThree - Benefits Specialist in Newbury

Location: Newbury or Glasgow + Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working hours: Part time 30 hours per week – Monday to Friday Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2‑3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

What You’ll Do

• You’ll provide expert guidance on UK benefits, confidently supporting and resolving complex queries from employees and stakeholders across the business.
• You’ll act as a trusted escalation point, working with internal teams and external providers to identify root causes and implement lasting solutions.
• You’ll ensure all benefit processes and controls are running effectively, proactively identifying risks and improving systems where needed.
• You’ll take the lead on benefits‑related projects and support key annual activities such as launches and benefits windows.
• You’ll create and maintain clear, up‑to‑date process documentation, continuously improving how things are done.
• You’ll collaborate with a wide range of teams, influencing stakeholders and driving consistent, high‑quality service delivery.

Who You Are

• You’ll have strong experience in HR or Benefits, with a solid understanding of UK benefits and relevant legislation.
• You’ll be confident explaining complex information in a simple, clear, and engaging way—both written and verbally.
• You’ll be highly organised, self‑motivated, and comfortable managing multiple priorities in a fast‑paced environment.
• You’ll bring a collaborative mindset, building relationships and positively influencing others across teams.
• You’ll approach challenges with a logical, analytical mindset and a focus on finding smart, practical solutions.
• You’ll be naturally curious and always looking for ways to improve processes and ways of working.
• You’ll have experience delivering projects in a corporate environment (or formal project management training).
• You’ll be CIPD qualified, with around 5+ years of relevant professional experience.

What We Offer

• We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work.
• You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more.
• We help with your career through our amazing learning tools and top‑notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance.

Inclusion Statement

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.

Technology and Interview Process

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine‑tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.