VodafoneThree - AI Risk and Control Specialist in Newbury

Location: London OR Newbury OR Stoke + Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working hours: Full time 37.5 hours per week – Monday to Friday

Hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront.

What You'll Do

• You will identify, assess, and document AI-related risks, including regulatory, ethical, operational, and customer impacts.
• You will translate risks into practical controls, guardrails, and governance measures that can be embedded into AI-powered journeys and solutions.
• You will maintain and evolve the AI risk and control register, ensuring clear ownership, traceability, and accountability.
• You will facilitate workshops and discussions with product, delivery, and governance teams to evaluate risks and control requirements.
• You will assess inherent and residual risk levels and recommend mitigation actions to strengthen control effectiveness.
• You will partner with delivery teams to implement, document, and evidence controls across both live and developing AI use cases.
• You will monitor risk exposure, analyse trends, and identify emerging risks, gaps, and opportunities for improvement.
• You will track mitigation activities, escalating issues and control weaknesses where required.
• You will create clear reporting, dashboards, and governance materials to support leadership forums, audits, and regulatory requirements.
• You will contribute to the continuous improvement of AI risk and governance frameworks, helping shape best practices across the business.

Who You Are

• Experience in risk, governance, controls, compliance, assurance, or a similar discipline within technology or digital environments.
• A strong understanding of risk management frameworks, controls, and governance methodologies.
• Knowledge of AI-related risks such as bias, explainability, data privacy, model performance, and responsible AI practices.
• Experience translating policies, requirements, or risks into practical operational controls and processes.
• Strong documentation and reporting skills, with the ability to present complex information clearly and effectively.
• Excellent stakeholder management skills and the confidence to collaborate across product, technology, delivery, and governance teams.
• Strong organisational skills with a high level of attention to detail and the ability to prioritise effectively.
• Experience working in regulated, customer-focused, or highly governed environments.
• A proactive, curious, and collaborative approach, with a passion for enabling innovation while managing risk.
• Commitment to creating responsible, ethical, and customer-centric outcomes through the use of AI.

What We Offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to the Accessibility section of our Careers website for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities.