At a Glance
- Tasks: Support VodafoneThree's network transition and ensure accurate billing operations.
- Company: Join a leading telecommunications company with a focus on innovation and collaboration.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a commitment to diversity and inclusion in the workplace.
- Why this job: Be at the forefront of tech migration and make a real impact in the telecom industry.
- Qualifications: Experience in Interconnect Billing Operations and strong analytical skills required.
Location: Newbury (Hybrid)
Working hours: Full time 37.5 hours per week – Mon to Fri
The hybrid working approach allows employees to work both in the office and at home, providing flexibility and resources needed to succeed. Employees are expected to come into the office 2‑3 days each week, for at least 8 days per month, and coordinate with their line manager on expectations.
Interconnect Wholesale Billing is responsible for managing billing across a significant portfolio of annual cost and revenue flows. The role involves cross‑functional engagement with Wholesale Finance, International Roaming, Interconnect, Sub brand, MVNO, IT Development teams and third‑party vendors. It ensures technical and operational aspects of Interconnect partnerships work effectively and proactively manages end‑to‑end operational experience of Interconnect, billing and reporting.
As the Billing & Technical Specialist, you will serve as the technical lead on projects, drive development and implementation of new processes to mitigate inaccuracies, and provide technical guidance to ensure successful project delivery. You will support the complex transition of VodafoneThree’s network, overseeing migration from legacy Three systems to Vodafone’s platforms, collaborate with Technology teams to ensure smooth, accurate migration with minimal customer disruption, and maintain compliance with industry regulations and internal policies. You will also integrate two billing teams and systems from Vodafone UK and Three UK, managing the full lifecycle of wholesale billing operations, data integrity, dispute resolution and reporting.
What You Will Do
- Support the complex transition of VodafoneThree’s network, ensuring a smooth migration from legacy Three systems to Vodafone's platforms with minimal disruption to customers and services.
- Provide technical expertise, guidance, and mitigate technical risks to ensure successful project delivery.
- Deliver wholesale billing accuracy, revenue assurance, and optimisation of cost and revenue.
- Develop innovative reporting and billing solutions from a variety of data sources, often involving third parties and systems, to drive commercial decision making and business unit performance.
- Represent billing at all stages of Network and IT changes to ensure changes are implemented successfully, keeping customer billing experience pivotal in every decision.
- Ensure all activities comply with UK regulations and industry standards.
- Collaborate with senior Commercial and Revenue Assurance teams to identify revenue leakage and implement controls and audits.
Qualifications
- Extensive senior‑level experience in Interconnect Billing Operations within the telecommunications industry, with strong knowledge of telecoms infrastructure (Network, Billing, Mediation, CRM, Provisioning).
- Advanced technical and analytical skills, including PL/SQL, SQL, Excel, and database tools (MS Access, Business Objects, MicroStrategy), with expertise in handling and validating complex data.
- Proven track record of leading complex IT and network migration/integration projects.
- Strong understanding of data structures and the ability to access, manage, and manipulate data robustly and efficiently.
- Excellent stakeholder management, organisational skills, attention to detail, and ability to multi‑task and continuously improve processes and service delivery.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet regulator standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and employee‑led DEI Networks, we have identified a range of reasonable adjustments to help interview participants feel comfortable and perform at their best. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please contact your recruiter or email jobs@three.co.uk for guidance. During the interview, we want you to rely on your own knowledge and skills to show us who you really are – your personality, creativity, and abilities. Above all, we’re looking for authenticity.
Billing & Technical Specialist in Newbury employer: VodafoneThree
VodafoneThree is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Newbury. With a strong commitment to employee growth, we provide extensive training opportunities and personalized benefits, ensuring our team members thrive both professionally and personally. The hybrid work model enhances work-life balance, making VodafoneThree a rewarding place for those looking to make a meaningful impact in enterprise delivery transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Billing & Technical Specialist in Newbury
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like VodafoneThree. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Billing & Technical Specialist in Newbury
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to VodafoneThree.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on VodafoneThree's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at VodafoneThree
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with VodafoneThree.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at VodafoneThree will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former VodafoneThree employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
