VodafoneThree - Executive Creative Director in London

Location: London Speechmark or Newbury + Hybrid Working

Working hours: Full time 37.5 hours per week – Monday to Friday

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.

Job Description

What you’ll do:

• We’re looking for an Executive Creative Director to lead Generation, VodafoneThree’s in-house creative agency, and shape the creative vision for a portfolio of iconic brands including VodafoneThree, Three, VOXI and SMARTY.
• As the most senior creative leader within the organisation, you’ll drive world-class creative standards, champion innovation, and ensure every creative investment strengthens brand equity, customer engagement and commercial performance.
• You’ll lead senior creative talent, influence executive stakeholders, and play a key role in transforming Generation into a best-in-class multi-brand creative organisation.
• This is a rare opportunity to define the creative direction of some of the UK’s most recognised brands while driving large-scale transformation and capability growth across the business.
• Set the creative vision, standards and governance framework across VodafoneThree’s portfolio of brands.
• Act as the ultimate creative authority, ensuring exceptional quality, consistency and effectiveness across all customer touchpoints.
• Lead the strategic development and stewardship of VodafoneThree, Three and VOXI, while overseeing Vodafone brand execution in the UK market.
• Partner with senior leaders across Brand, Marketing and Commercial teams to influence business strategy and drive creative excellence.
• Lead, inspire and develop a high-performing community of Creative Managers and senior creative specialists.
• Build strong partnerships with leading external agencies and provide a single, unified creative vision across internal and external teams.
• Drive the evolution of Generation’s operating model, capabilities, technology adoption and AI-enabled ways of working.
• Deliver organisational transformation, supporting the growth of in-house creative services while improving efficiency, capability and business impact.

Qualifications

Who you are:

• Significant experience in a senior creative leadership role.
• A proven track record of leading large-scale creative organisations and developing senior creative leaders.
• Deep experience managing and evolving major consumer brands within complex, multi-brand environments.
• An outstanding portfolio demonstrating creative excellence and measurable commercial impact.
• Experience leading organisational transformation, including capability development, operating model evolution and technology adoption.
• Strong executive-level influencing skills, with the credibility to engage and challenge senior stakeholders.
• Established relationships and reputation within the creative industry, with experience working alongside senior agency leaders.
• A strategic, commercially minded leadership style, with a passion for developing talent and building high-performing creative cultures.

Additional Information

Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

What We Offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.