At a Glance
- Tasks: Lead an operational engineering team to deliver top-notch services and drive continuous improvement.
- Company: Join Vodafone, a leader in innovation and technology with a focus on teamwork.
- Benefits: Enjoy excellent pay, bonuses, up to 28 days off, and personalised benefits.
- Other info: Embrace a culture of trust, collaboration, and continuous learning while advancing your career.
- Why this job: Make a real impact by empowering your team and driving change in a dynamic environment.
- Qualifications: Strong leadership skills and ability to motivate teams in challenging situations.
The predicted salary is between 50000 - 60000 € per year.
Location and Working Hours
Location: 2 days a week in the Glasgow Office + Location Independent Worker
Working hours: Full time 37.5 hours per week – Monday to Friday + On‑Call - 1 in 4 rota.
Salary and Benefits
Salary: Excellent basic salary plus bonus and Vodafone benefits.
What You’ll Do
As an Operations Manager, you will provide leadership and line management of an operational engineering team, ensuring the effective delivery of services in line with customer SLAs, contractual obligations, and business priorities. You will foster a high‑performing, accountable, and inclusive team culture, driving engagement, continuous improvement, and a strong focus on safety, quality, and customer outcomes. You will empower team members to take ownership of their performance, development, and delivery. Through clear leadership and coaching, you will build a resilient and adaptable team capable of delivering in complex and fast‑paced environments. You will also work collaboratively across Programme, Service, and wider business functions to influence decision‑making, support transformation initiatives, and ensure a joined‑up approach to demand management, resourcing, and operational delivery. You will champion a culture of trust, collaboration, and continuous learning, ensuring the function evolves to meet current and future customer and business needs.
Who You Are
- Comprehensive knowledge within their primary technology field
- Ability to motivate people within demanding and challenging environments
- Ability to sustain performance under pressure and prioritise key deliverables
- Ability to adapt to different business drivers and lead a team through complex change, including working as part of and managing cross‑functional virtual teams
- Excellent communication skills (written and verbal). Diplomatically assertive
What We Offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and more. We help with your career through learning tools and top‑notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator’s standards. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. Candidates may use AI to fine‑tune their CVs or prepare for interviews, but what we care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are – your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
VodafoneThree - Operations Manager in Glasgow employer: VodafoneThree
Vodafone is an exceptional employer that prioritises the success and well-being of its employees, offering a competitive salary, generous bonuses, and up to 28 days of leave plus bank holidays. With a strong focus on fostering a high-performing and inclusive team culture, employees benefit from continuous learning opportunities and personalised benefits tailored to their needs. Working in Glasgow, you will be part of a dynamic environment that champions collaboration, innovation, and personal growth, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land VodafoneThree - Operations Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at VodafoneThree on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to operations management. Think about how you can showcase your leadership skills and ability to motivate teams in challenging environments.
✨Tip Number 3
Show off your adaptability! Be ready to discuss examples of how you've led teams through change and managed cross-functional projects. This will demonstrate that you can thrive in VodafoneThree's dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace VodafoneThree - Operations Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership experience and any relevant achievements that showcase your ability to manage teams and deliver results.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've motivated teams and driven performance in challenging environments, and don’t forget to show a bit of your personality!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your written application is clear and concise. Use professional language but let your unique voice shine through – we want to get to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at VodafoneThree
✨Know Your Stuff
Make sure you have a solid understanding of the technology and operations relevant to the role. Brush up on industry trends and Vodafone's specific services. This will help you answer technical questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in challenging environments. Think about times when you motivated your team or navigated complex changes. Be ready to discuss your approach to fostering a high-performing culture and how you empower others.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since excellent communication is key for this role, consider doing mock interviews with friends or using video tools to refine your delivery. Remember, it's not just what you say, but how you say it!
✨Be Authentic
Vodafone values authenticity, so don’t be afraid to let your personality shine through. Share your unique experiences and achievements, and be honest about your career journey. This will help you connect with the interviewers and demonstrate that you’re a great fit for their team culture.
