VodafoneThree - Client Sales Executive in Glasgow

Location: Glasgow + Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working hours: Full time 37.5 hours per week – Monday to Friday

Hybrid: We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don’t require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what they expect for you, your specific role and your team.

Who We Are: We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, our customers and the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

What You’ll Do: As a Client Sales Executive, you will play a vital role in retaining and growing Vodafone Business’ customer base. Managing a portfolio of around 120 SME accounts, you will combine strong account management with a commercial focus to identify and convert new revenue opportunities within your existing customer base. You will handle both inbound and outbound customer calls, building trusted relationships that support customer retention, satisfaction and long‑term growth. Working across a broad range of business customers, you will respond to queries efficiently while proactively identifying opportunities to add value through cross‑sell and upsell solutions. Using VodafoneThree’s leading Business portfolio, including Mobility, Connectivity, Cloud, Hosting, Security, Unified Communications and IoT, you will help customers find the right solutions for their business needs. You will use a consultative, solution‑led approach to differentiate VodafoneThree from the competition, driving revenue, margin and retention across both mobile and converged opportunities. Every interaction will require sound commercial judgement, ensuring the needs of both the customer and VodafoneThree are met. You will also play an important part in improving customer experience and driving NPS through consistent, end‑to‑end service excellence.

Who You Are: Strong interpersonal and communication skills, with the confidence to engage customers professionally and clearly. A genuine interest in technology, digital solutions and how they support business growth. A positive, proactive attitude and a willingness to learn, develop and take feedback on board. A team‑focused mindset, with experience working well with others to achieve shared goals. The ability to understand customer needs, build rapport and contribute to long‑term relationships. Good organisation and attention to detail, with an understanding that quality and timeliness matter. Commercial awareness, with an interest in developing your understanding of P&L and broader business performance.

What We Offer: We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, pension plan and loads more. We help with your career through our amazing learning tools and top‑notch parental leave policies.