VodafoneThree is seeking a Location Independent Incident Management Lead to oversee one of our 24/7 teams. You will manage major incidents, coordinate escalations, and steer a high-performing group in a fast-paced telecom environment.
The role involves rotating shifts (days/nights), international remote working options, and close collaboration with customers, resolver groups and account teams. A strong focus on service stability and customer outcomes is essential.
24/7 Incident Command Lead – Major Incidents & Team Coach employer: VodafoneThree
VodafoneThree is an exceptional employer that champions inclusivity and diversity, making it a welcoming space for all employees. With a hybrid working model that promotes flexibility, alongside competitive salaries and comprehensive benefits, employees are empowered to thrive both personally and professionally. The company prioritises employee growth through innovative learning tools and a supportive culture, ensuring that every team member can contribute to meaningful change while enjoying a fulfilling work-life balance.
