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For Companies At a Glance
- Tasks: Support customers and manage installations for cutting-edge network services.
- Company: Join Vodafone, a leader in telecoms with a focus on innovation.
- Benefits: Great pay, bonuses, 28 days off, and personalised benefits.
- Why this job: Make a real impact in the tech world while developing your skills.
- Qualifications: Experience in IP/DWDM networks and strong communication skills.
- Other info: Inclusive culture that values unique experiences and career growth.
The predicted salary is between 36000 - 60000 £ per year.
VodafoneThree – Field Technical Specialist
Vodafone Northern Ireland, United Kingdom
Location: London & South East Regular travel required
Working hours: Full time 37.5 hours per week – Monday to Friday + on call rota 1 in 4
Security Clearance: This position requires the eligibility and ability to obtain and hold UK Developed Vetting (DV) clearance.
What You’ll Do
As a Field Technical Specialist, within a Network Engineering team you will be accountable within the London and South East region to support liaising with customers, creating accurate requirements for subsequent installation, commissioning, and handover of new services to Operations. You will also undertake 24/7 fault cover (when on call) for multiple network types (IP/DWDM), which provide service to Government Customers. You will also:
- Undertake surveys, installation, commissioning and testing on Customer & Vodafone network sites, to current VBSE specifications and provide on-call 24/7 fault cover as part of a rota for London and the South East
- Support managed services delivery and in particular take responsibility as lead Field technical specialist for all services across customer and network sites within geographical area of operation
- Interpret complex designs and own the requirement to survey/install managed services
- Collaborate with Sell, Build, Run operations to ensure all aspects of equipment installation, commissioning and testing are fully supported
- Build and maintain relationships with key customer sites and provide a professional interface to Customers, suppliers and Vodafone colleagues.
Who You Are
- Experienced in IP & DWDM networks in a Telecoms Provider environment and be flexible to adapt to wider service delivery requirements
- In-depth experience in IP/Data/Transmission related field
- Experience in Cisco/Ciena/Juniper configuration to install and commission IP and Optical platforms
- Able to effectively use Telecoms test equipment that is relevant to support the roles duties
- Ability to work unsupervised for extended periods, setting own goals, priorities and responsibilities
- Excellent written and verbal communication skills
We value inclusion
Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What We Offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to the Accessibility section of our Careers website for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
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VodafoneThree - Field Technical Specialist employer: Vodafone
Contact Detail:
Vodafone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VodafoneThree - Field Technical Specialist
✨Tip Number 1
Get to know the company! Research VodafoneThree and understand their values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of IP & DWDM networks, Cisco/Ciena/Juniper configurations, and telecoms test equipment. Being able to discuss these topics confidently will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the VodafoneThree team.
We think you need these skills to ace VodafoneThree - Field Technical Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Technical Specialist role. Highlight your experience with IP & DWDM networks and any relevant telecoms skills. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your skills align with our needs. Don’t forget to mention your ability to work unsupervised and your excellent communication skills.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and adapt to changing situations, especially in a fast-paced environment like ours.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward, and you’ll be able to see all the details about the role and our company culture. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Vodafone
✨Know Your Tech Inside Out
As a Field Technical Specialist, you'll need to be well-versed in IP and DWDM networks. Brush up on your knowledge of Cisco, Ciena, and Juniper configurations. Be ready to discuss specific projects where you've successfully installed or commissioned these technologies.
✨Showcase Your Problem-Solving Skills
Since the role involves 24/7 fault cover, prepare to share examples of how you've tackled technical issues in the past. Think about times when you had to work unsupervised and how you set your own goals to resolve problems efficiently.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. Practice explaining complex technical concepts in simple terms. During the interview, focus on how you can build relationships with customers and colleagues, as this will be crucial for your success.
✨Be Authentic and Engaging
Vodafone values authenticity, so let your personality shine through. Share your passion for technology and how it drives you. Don’t hesitate to express your enthusiasm for the role and the company, as they want to see the real you!
