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- Tasks: Join the Change Management team to enhance IT service changes and improve operations.
- Company: Vodafone is a global tech leader focused on innovation and customer loyalty.
- Benefits: Enjoy competitive salary, bonuses, 28 days holiday, and great perks like discounts and pension.
- Why this job: Be part of a diverse team in a certified Great Place to Work, making a real impact.
- Qualifications: Strong communication skills and attention to detail; UK DV clearance required.
- Other info: Full-time role based in Farnborough with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Vodafone Farnborough, England, United Kingdom
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Location: Fully onsite at Farnborough Office
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday
About Vodafone
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. We focus on innovation, sustainability, and earning customer loyalty, leveraging cutting-edge technology to enhance communication and improve lives.
At Vodafone UK, diversity is core to our identity. We’re proud to be certified as a Great Place to Work and are committed to inclusion, creating a workplace representative of the communities and customers we serve.
Join Vodafone Business Security Enhanced
Strengthen the cyber security of the UK\’s Critical National Infrastructure and public sector organizations.
What You’ll Do
As a member of the VBSE Change Management team, you will work within an ITIL-based Change Management framework, using standardised methods for handling service changes, impacting VBSE customers, and minimizing the impact of change-related incidents to improve daily operations.
- Own, execute, and drive the Change Management processes, demonstrating strong time management, organization, and planning skills for effective coordination and communication.
- Assess all changes for risk and impact, ensure they are planned and approved by appropriate personnel.
- Contribute to operational stability through proper change management.
- Identify, escalate, and manage risks and issues to ensure smooth deployment within the live environment.
- Develop and maintain relationships with stakeholders across Vodafone Secure Services teams, project teams, and suppliers.
Who You Are
- Advocate for the Change Management process among stakeholders.
- Build and maintain relationships with VBSE leadership, stakeholders, suppliers, and peers.
- Serve as an escalation point for senior management regarding issues related to the MOC, providing necessary technical or specialist information.
- Promote customer awareness and perspective across VBSE.
- Possess excellent attention to detail, with strong verbal and written communication skills.
This position requires the ability to obtain UK Developed Vetting (DV) clearance.
What We Offer
We provide competitive remuneration, bonuses, up to 28 days holiday, and a comprehensive benefits package including discounts, vouchers, pension, and share schemes. We support your career growth with top-tier learning tools and parental leave policies.
Additional Information
All offers are subject to background checks. We support accessibility and reasonable adjustments during the recruitment process, as detailed on our careers website.
Job Details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Other
- Industries: Information Services, IT Services and IT Consulting, Telecommunications
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VodafoneThree - Change Analyst employer: Vodafone
Contact Detail:
Vodafone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VodafoneThree - Change Analyst
✨Tip Number 1
Familiarise yourself with ITIL principles, as this role heavily relies on an ITIL-based Change Management framework. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former Vodafone employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific expectations for the Change Analyst position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed change or mitigated risks. Having concrete examples ready will showcase your problem-solving skills and ability to handle challenges effectively.
✨Tip Number 4
Research Vodafone's recent projects and initiatives, especially those related to cyber security and change management. Being knowledgeable about their current focus areas will help you tailor your conversation during the interview.
We think you need these skills to ace VodafoneThree - Change Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Change Analyst position. Tailor your application to highlight relevant experiences and skills that align with Vodafone's needs.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in change management, ITIL frameworks, and any relevant technical skills. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage change effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Vodafone as a company. Highlight specific examples from your past work that showcase your attention to detail, communication skills, and ability to build relationships with stakeholders.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for the Change Analyst role.
How to prepare for a job interview at Vodafone
✨Understand the Change Management Framework
Familiarise yourself with ITIL-based Change Management processes. Be prepared to discuss how you would apply these methods in real-world scenarios, as this role heavily relies on effective change management.
✨Showcase Your Communication Skills
Since the role involves building relationships with various stakeholders, demonstrate your verbal and written communication skills during the interview. Prepare examples of how you've effectively communicated in past roles.
✨Prepare for Risk Assessment Questions
Expect questions about assessing risks and impacts of changes. Think of specific instances where you identified potential issues and how you managed them to ensure smooth operations.
✨Highlight Your Attention to Detail
This position requires a keen eye for detail. Be ready to provide examples of how your attention to detail has positively impacted your previous work, especially in managing changes or projects.
