Product Architect

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

Location: Newbury or London + Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Mon to Fri Hybrid

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join Vodafone UK IT, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like Cloud, AI and big data.

What you’ll do

• You will provide a consultancy and product design service to the Vodafone UK Consumer and Enterprise business; delivering designs for strategic roadmap and trading changes; assuring designs for programmes delivering configurable capability.
• You will deliver designs for configurable solutions and provide configuration design input to architecture designs.
• You will provide design consultancy during the concept and feasibility stages of the product management lifecycle to shape requirements and align designs to key technical and customer journey design principles.
• You will identify the customer journey, operational and revenue implications of capability designs, providing design options and making design recommendations to inform commercial decisions.
• You will identify delivery risks and dependencies in support of BAU release management.
• You will deliver business and technical change that drive forward Vodafone’s transformation ensuring positive cost versus benefits.

Who you are

• You will be able to demonstrate technical product design experience for multichannel Telco propositions in the consumer or enterprise segments.
• You will be comfortable working in an ambiguous environment, flexible in adapting to constantly changing priorities and ways of working.
• You will preferably have expertise in multi-channel customer journeys.
• You will have expertise in Oracle Siebel, BRM configuration, with particular emphasis on product and pricing, order management and billing, or expertise in online rating.
• You will be able to lead virtual teams of business and technical designers; including third party or contract resources.

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance. Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.