Lead Analytics Manager

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Location: London Speechmark + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don’t require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.

What you’ll do

The Senior Analytics Manager is responsible for a team of analysts within the Consumer Analytics Chapter. This role is about creating and influencing best in class insight across Vodafone Consumer to inform business strategy and decision making.

• Deliver reporting, analytics and recommendations on strategy across all products
• Deliver reporting and analytics in Trading environment.
• Deliver best in class insight within allocated squad.
• Support Chapter Lead with driving insight across consumer.
• Responsible for team of analysts covering analyst development, coaching, and reviews.
• Support Chapter Lead with recruitment, Chapter alignment and engagement.
• Own analytical alignment across the squads within your team.
• Support Chapter Lead with analytics strategy in terms of future tools, best practice, datasets, roadmaps and insight publication.
• Work closely with other insight areas in order to produce a holistic consumer view.
• Collaborate with Enterprise colleagues to ensure alignment across Vodafone UK in terms of best in class insight, and analysis practice.

Who you are

• Track record of delivering customer insight from data
• Good knowledge of SQL required with knowledge of other languages
• Good knowledge of Data Visualisation tools such as Power BI and Tableau.
• Ability to find strategic insights from data and present in a clear simple way to senior management
• Leadership skills with experience of influencing stakeholders across a variety of levels.

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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