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- Tasks: Manage and optimize operational expenditure for the Digital, Go To Market and Risk team.
- Company: Join Vodafone UK, a global tech leader focused on innovation and sustainability.
- Benefits: Enjoy flexible hybrid working, excellent salary, bonuses, and tailored benefits.
- Why this job: Be part of a diverse team driving digital transformation and operational excellence.
- Qualifications: Experience in financial management, strong analytical skills, and proficiency in Excel and Power BI required.
- Other info: Opportunities for learning, development, and career progression are available.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Location: London, The Speechmark + (Hybrid Working*)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time 37.5 hours per week – Mon to Fri
*Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our blended working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
What will you be doing?
The office of the VF Consumer Head of Digital, Go To Market and Risk is looking for an Operational Excellence Manager. The role will be responsible for the management, optimization and execution of the Digital, Go To Market and Risk (DGR) team’s operating expenditure and third-party system management, to improve overall operational effectiveness of team, ensure compliance and meet improvement targets in line with strategic company objectives. The role reports in the DGR Business Manager.
Key accountabilities:
- Establish improved tracking and reporting mechanism for DGR operational expenditure.
- Manage team’s overall operational expenditure, ensuring accurate tracking of actual spend and forecasting vs annual Detailed Budget (DB), collaborating closely with key partners like VOIS, Accenture, Ricoh, Finance and HR BP.
- Manage regular operational tasks related to Opex and third-party contracts. This includes accurate and timely processing of Purchase Orders in line with forecasting, tracking of capitalisable overhead targets vs actuals, as well as the support of internal teams and third parties with operational queries.
- Regularly review third party systems used by team and lead conversations and collaboration with internal and external stakeholders for the renewal of third-party contracts, changed business requirements with regards to third party systems, contract changes and required system migrations.
- Identify efficiencies and manage any risks/ opportunities related to operational expenditure and third-party systems to meet improvement targets and comply with VF policies. This includes the support of the Shadow IT programme.
- Lead on the annual bottom-up team Opex DB submission, working closely with DGR leadership team, to capture requirements, collaborating closely with wider internal and external parties.
- Continuously identify and implement opportunities to optimize, automate and simplify processes, governance and reporting around Opex and third-party system management.
- Provide regular updates and reports to senior management and key stakeholders on actual operational spend vs DB, risks and opportunities.
Who are we looking for?
We will be looking for the following key skills:
- Background and proven experience in financial management / accountancy.
- Excellent numeric and analytical abilities, with a focus on identifying financial opportunities and risks.
- Experience in stakeholder Management and strong communication and interpersonal skills, with the ability to work collaboratively with internal stakeholders and external partners.
- Experience with automation in Power BI.
- Excellent Excel and PPT skills.
The following are desired competencies:
- Experience with AI tools.
- Experience in shaping, driving and managing process and improvement activities.
- Experience in procurement/ relationship management of external parties desirable.
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( for guidance.
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Digital Operational Excellence Manager employer: Vodafone UK
Contact Detail:
Vodafone UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Operational Excellence Manager
✨Tip Number 1
Familiarize yourself with Vodafone's core values and mission. Understanding their focus on innovation, sustainability, and customer loyalty will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Highlight your experience in financial management and stakeholder engagement. Be prepared to discuss specific examples of how you've optimized operational expenditure or improved processes in previous roles, as this is crucial for the Operational Excellence Manager position.
✨Tip Number 3
Showcase your analytical skills by preparing to discuss how you've used tools like Power BI or Excel to identify financial opportunities and risks. Being able to present data-driven insights will set you apart from other candidates.
✨Tip Number 4
Network with current or former Vodafone employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the specifics of the role, which can be beneficial during your interview.
We think you need these skills to ace Digital Operational Excellence Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Digital Operational Excellence Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your background in financial management and accountancy. Provide specific examples of how you've successfully managed operational expenditure or improved processes in previous roles.
Showcase Analytical Skills: Since the role requires excellent numeric and analytical abilities, include instances where you've identified financial opportunities or risks. Mention any experience with tools like Power BI and Excel to demonstrate your technical proficiency.
Tailor Your Communication: Given the importance of stakeholder management in this role, ensure your application reflects strong communication and interpersonal skills. Use clear and concise language, and consider including examples of successful collaboration with internal and external partners.
How to prepare for a job interview at Vodafone UK
✨Showcase Your Financial Acumen
Be prepared to discuss your background in financial management and accountancy. Highlight specific examples where you've identified financial opportunities or risks, as this aligns closely with the role's requirements.
✨Demonstrate Stakeholder Management Skills
Since the role involves collaboration with various internal and external partners, share experiences that showcase your strong communication and interpersonal skills. Discuss how you've successfully managed relationships in previous roles.
✨Familiarize Yourself with Automation Tools
Given the emphasis on automation, especially with Power BI, make sure to brush up on your knowledge of these tools. Be ready to discuss any relevant projects where you've implemented automation to improve processes.
✨Prepare for Process Improvement Discussions
The role requires continuous optimization and simplification of processes. Think of examples from your past work where you've driven process improvements and be ready to discuss the impact of those changes.
