Senior Manager Digital Sales Operations
Senior Manager Digital Sales Operations

Senior Manager Digital Sales Operations

City of London Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead digital sales operations and drive performance management across global teams.
  • Company: Vodafone, a leading international Telco focused on connectivity and inclusivity.
  • Benefits: 28 days holiday, hybrid working, pension matching, and extensive parental leave.
  • Why this job: Join a fast-growing team shaping the future of digital sales and make a real impact.
  • Qualifications: Experience in sales operations, strong analytical skills, and a degree required.
  • Other info: Empowering culture that values diversity and supports career development.

The predicted salary is between 43200 - 72000 £ per year.

Overview

Join Us Vodafone is shaping the future of connectivity and aims to create a sustainable and more inclusive world. You can grow your career while balancing work and life, with opportunities to belong and make a real impact.

What you’ll do

We are transforming the world of digital sales and are looking for an energetic Global Sales Operations Manager to join the Strategy and Operations team. Vodafone Business Digital Sales is the inside sales division of Vodafone Business with expertise in connectivity, an IoT platform, secure cloud solutions, and global scale. We help customers unlock growth and embrace the digital society. Our culture focuses on career development, belonging, and being yourself, while supporting digital transformation.

We are a fast-growing global team driving the #FutureOfSales, using digital sales hubs in Dublin, Valencia and Budapest with remote workers in the UK market. This role works closely with the Digital Sales Leadership team across global hubs and with Sales Operations teams to set the standard for global sales operations support, driving the right sales behaviours through tool adoption and process implementation. You will help Sales Leaders drive sales performance management through setting challenging targets, owning forecasting, delivering insights, and establishing a sales cadence that yields operational efficiency and measurable effectiveness.

Who you are

– Knowledge of the digital telecommunications and ICT environment, ideally mobile, fixed and IT solutions experience
– Exceptional experience in Sales, Sales Operations, Business Operations, or Customer Support, with experience in defining Go to Market models, Territory Planning & Account Allocation, Forecasting, Target setting, and Commission design; experience implementing new processes, tools and systems is a distinct advantage
– Excellent communication skills to engage stakeholders in Enterprise, including senior management and SLT within a matrix organisation
– Depth of operational credibility from customer-facing roles; Lean Sigma or similar quality-driven improvement approaches; experience with IT development houses to define user requirements and developing business cases for investments
– Strong decision-making skills and the ability to balance conflicting interests
– Advanced analytical skills with experience in large data sets, corporate data warehouses, Salesforce, Advanced Excel (macros), SQL, Power BI/Tableau or equivalents; experience in designing KPIs and dashboards with Business Analytics teams
– Passion for people development; coaching as a daily standard to grow teams; promoting talent within Digital Sales and across the organisation
– Degree level education required
– Fluent English required; fluency in Spanish or Italian is beneficial

Direct reports: Sales Operations Team Leaders in Dublin; Malaga; Valencia, Rome and Budapest, plus a team of Sales Operations Analysts in the Digital Sales hub where the successful candidate is based

Not a perfect fit?

Worried you don’t meet all the criteria? Vodafone empowers people and fosters a workplace where everyone can thrive. If your experience doesn’t align exactly with every part of the job description, we still encourage you to apply as you may be the right candidate for this role or another opportunity.

What’s in it for you

What’s in it for you…
-28 days holiday (with the option to buy or sell 5 days) plus public holidays
-Hybrid working
-Pension matching scheme of up to 10%
-5 paid days leave for charity projects
-MyChoices portal – cycle to work scheme, discounts, shares and salary sacrifice schemes
-Vodafone family and friends discount
-Interest-free commuter loan
-Global parental leave policy for all new parents with 39 paid weeks of maternity leave and 16 weeks fully paid leave; part-time option for 6 months on returning
-Access to Vodafone University and LinkedIn Learning

#TogetherWeCan #GroupResourcing #GroupTalentAcquisition #WeAreHiring #JoinOurTeam #LI-hybrid

Who we are

We are a leading international Telco serving millions of customers. Connectivity is a force for good, enabling people and protecting the planet. Belonging at Vodafone is lived and cultivated through all we do, with a global, diverse community. We are committed to increasing diversity, equal representation, and making Vodafone a place where everyone feels safe, valued and included.

If you require any reasonable adjustments or accessibility support during recruitment, please refer to the guidance at the Vodafone careers site: 2024 career adjustments page. Together we can.

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Senior Manager Digital Sales Operations employer: Vodafone Group

Vodafone is an exceptional employer that prioritises career development and work-life balance, offering a vibrant culture where employees can truly belong and make a meaningful impact. With a strong focus on digital transformation and innovative sales strategies, employees benefit from extensive growth opportunities, hybrid working arrangements, and a comprehensive benefits package that includes generous leave policies and professional development resources. Join us in shaping the future of connectivity while being part of a diverse and inclusive global community.
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Contact Detail:

Vodafone Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager Digital Sales Operations

✨Tip Number 1

Network like a pro! Reach out to current employees at Vodafone on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Research Vodafone's digital sales strategies and be ready to discuss how your experience aligns with their goals. Show them you're not just another candidate, but someone who truly gets their vision.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or use online resources to refine your answers. Focus on showcasing your analytical skills and decision-making abilities, as these are key for the Senior Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Vodafone team!

We think you need these skills to ace Senior Manager Digital Sales Operations

Sales Operations
Business Operations
Customer Support
Go to Market Models
Territory Planning
Account Allocation
Forecasting
Target Setting
Commission Design
Lean Sigma
Analytical Skills
Salesforce
Advanced Excel
SQL
Power BI

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your knowledge in digital telecommunications and any relevant sales operations experience to catch our eye!

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about the role and how you can contribute to our mission at Vodafone. Share specific examples of your achievements in sales operations or customer support.

Showcase Your Analytical Skills: Since this role involves working with large data sets and tools like Salesforce and Power BI, be sure to mention any relevant experience you have. We love seeing how you've used data to drive decisions in your previous roles!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!

How to prepare for a job interview at Vodafone Group

✨Know Your Stuff

Make sure you brush up on your knowledge of digital telecommunications and ICT. Understand Vodafone's products and services, especially in the context of sales operations. This will help you speak confidently about how your experience aligns with their needs.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading teams and driving performance. Be ready to discuss how you've set targets, implemented processes, and coached team members to success. Vodafone values people development, so demonstrate your passion for nurturing talent.

✨Data is Key

Since the role involves working with large data sets and analytics tools, be prepared to discuss your experience with Salesforce, Excel, SQL, or Power BI. Bring examples of how you've used data to drive decisions and improve sales performance.

✨Engage with Stakeholders

Practice articulating how you've effectively communicated with various stakeholders, including senior management. Highlight your ability to balance conflicting interests and drive collaboration within a matrix organisation, as this is crucial for the role at Vodafone.

Senior Manager Digital Sales Operations
Vodafone Group

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