Cloud Business Operations Manager
Cloud Business Operations Manager

Cloud Business Operations Manager

London Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead strategic planning and operational governance for Vodafone’s Global Cloud Engineering function.
  • Company: Vodafone is a leading international telecom company connecting millions globally.
  • Benefits: Enjoy hybrid working, generous annual leave, bonuses, and various health perks.
  • Why this job: Join a mission-driven team focused on connectivity, sustainability, and cultural engagement.
  • Qualifications: Strong strategic planning, communication, and stakeholder management skills required.
  • Other info: We encourage diverse applicants; don’t hesitate to apply even if you don’t meet every criterion.

The predicted salary is between 43200 - 72000 £ per year.

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Location: Paddington or Newbury

You will lead the strategic planning, operational governance, and cultural engagement of Vodafone’s Global Cloud Engineering function, driving alignment with Vodafone’s Technology & Digital objectives. This role ensures seamless execution of key initiatives through stakeholder collaboration, executive coordination, and a world-class communication strategy.

Key Responsibilities:

Cloud Strategy & Roadmaps

  • Develop and implement the Cloud Engineering strategy, annual plan / roadmap, and OKRs in alignment with Vodafone’s Technology & Digital objectives.
  • Support the cascade and alignment of objectives and drive the completion of goals in line with our strategic plan
  • Drive global initiatives and monitor progress through KPIs.

Executive Coordination & Event Leadership

  • Manage the Head of Cloud Engineering’s calendar, prioritizing SLT/EXCO engagements, QBRs, and industry events.
  • Plan and execute high-impact forums (e.g., Operations Reviews, Business Reviews, external engagements, keynote speeches, market reviews, All Hands), including logistics, briefing materials, and stakeholder alignment.

Stakeholder Engagement & Governance

  • Act as a liaison between Cloud Engineering, Digital teams, and senior leaders to unblock dependencies and drive decisions.
  • Reinvent communication strategies to foster global collaboration and cultural change.

Culture & Recognition

  • Design initiatives to boost team engagement (e.g., Spirit Beat Score), inclusion, and innovation.
  • Lead awards submissions and industry competition participation for external recognition.

Recruitment & Resourcing

  • Partner with HR to align FTE headcount and insourcing with annual forecasts.

Who you are

  • Strategic Planning: Ability to translate complex goals into actionable roadmaps. Ability to translate operational issues to strategic levels
  • Executive Support: Expertise in managing senior leaders’ calendars, event logistics, and cross-functional coordination.
  • Communication: Exceptional PowerPoint/Word/Excel skills; adept at crafting executive narratives.
  • Stakeholder Management: Proven ability to navigate global, matrixed environments with diplomacy.
  • Technical Acumen: Understanding of cloud, DevOps, and modern software delivery (technical delivery experience a plus).
  • Leadership: Resilient, innovative, and results-driven with impeccable organisational skills, consistently delivering quality work

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What\’s in it for you

  • Yearly bonus
  • Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
  • Charity days: 5 days/year
  • Maternity leave: 52 weeks, the first 13 weeks are fully paid, followed by 26 weeks of half pay
  • Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
  • Access to: private medical, private dental, free health assessments, share save scheme
  • Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan
  • Hybrid working – twice a week in the office

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people\’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn\’t a concept; it\’s lived, breathed, and cultivated through everything we do. You\’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We\’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.

Together we can.

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Cloud Business Operations Manager employer: Vodafone Group

At Vodafone, we pride ourselves on being an exceptional employer that champions a culture of inclusivity and innovation. With a strong focus on employee growth, we offer comprehensive benefits including generous annual leave, a robust pension scheme, and opportunities for hybrid working in our vibrant Paddington or Newbury locations. Join us to be part of a global mission where your contributions truly matter, and enjoy a workplace that values your unique background and fosters meaningful connections.
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Contact Detail:

Vodafone Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cloud Business Operations Manager

✨Tip Number 1

Familiarise yourself with Vodafone's Cloud Engineering strategy and objectives. Understanding their current initiatives and how they align with the broader Technology & Digital goals will help you speak confidently about your potential contributions during interviews.

✨Tip Number 2

Network with current employees in similar roles or departments. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.

✨Tip Number 3

Prepare to discuss your experience with stakeholder management and executive support. Be ready to share specific examples of how you've successfully navigated complex environments and facilitated communication between teams.

✨Tip Number 4

Showcase your understanding of cloud technologies and modern software delivery methods. Being able to articulate your technical acumen will demonstrate your capability to contribute effectively to the Cloud Engineering function.

We think you need these skills to ace Cloud Business Operations Manager

Strategic Planning
Executive Support
Exceptional Communication Skills
Stakeholder Management
Technical Acumen in Cloud and DevOps
Organisational Skills
Event Management
Cross-Functional Coordination
Data Analysis and KPI Monitoring
Change Management
Team Engagement Strategies
Problem-Solving Skills
Adaptability in a Matrixed Environment
Proficiency in PowerPoint, Word, and Excel

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in cloud strategy, operational governance, and stakeholder engagement. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for Vodafone's mission and how your skills align with their objectives. Mention specific examples of your strategic planning and executive support experience.

Showcase Communication Skills: Since exceptional communication is key for this role, consider including a brief section in your application that outlines your proficiency in creating executive narratives and managing high-impact events.

Highlight Cultural Engagement Initiatives: If you have experience in designing initiatives that boost team engagement or recognition, be sure to include this in your application. It shows your understanding of the cultural aspects of the role.

How to prepare for a job interview at Vodafone Group

✨Understand Vodafone's Mission

Before your interview, take some time to research Vodafone's mission and values. Understanding their commitment to connectivity and inclusivity will help you align your answers with their goals and demonstrate your enthusiasm for the role.

✨Showcase Your Strategic Planning Skills

Be prepared to discuss your experience in strategic planning and how you've translated complex goals into actionable roadmaps. Use specific examples from your past roles to illustrate your ability to drive initiatives and monitor progress through KPIs.

✨Highlight Your Communication Expertise

Since the role requires exceptional communication skills, practice articulating your thoughts clearly and concisely. Prepare to discuss your proficiency in creating executive narratives and using tools like PowerPoint, Word, and Excel effectively.

✨Demonstrate Stakeholder Management Experience

Prepare examples that showcase your ability to navigate global, matrixed environments and manage relationships with senior leaders. Highlight any experiences where you've acted as a liaison between teams to unblock dependencies and drive decisions.

Cloud Business Operations Manager
Vodafone Group

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