At a Glance
- Tasks: Engage with customers, understand their needs, and resolve issues on the spot.
- Company: Join a dynamic Vodafone Partner store, part of a growing local business.
- Benefits: Enjoy a competitive salary, bonus scheme, and a fun, diverse team environment.
- Why this job: Build a rewarding career in retail with one of the UK's top brands.
- Qualifications: Experience in sales and strong people skills are essential.
- Other info: Weekend work is required; background checks will be conducted.
Location: Reading
Salary: £ 12.00 per hour + competitive bonus
Hours: 40 hours per week
Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business.
Please note if your application is successful your personal details and application will be shared with our Franchise Partner.
What will you be doing?
We are seeking a motivated and sales-oriented Retail Adviser to join our growing team in our Vodafone Reading Partner store. In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer may have, right there, right then.
Who are we looking for?
We are looking for people who are level-headed, have a mature mind-set, combined with enthusiasm, energy, and drive. It can be a demanding role and you’ll need to be able to commit to some weekend work as well as weekdays, but for the right person, it’s an amazing opportunity to work for one of the UK’s most valuable brands. We require people that have experience with delivering targets and working in a sales environment. People skills and having the ability to provide a great experience for our customers are essential for this customer facing role.
What’s in it for you?
This role offers a competitive salary, along with a competitive bonus scheme. You will get to work with a fun, diverse and driven team who love what they do and will inspire you to be your very best!
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. #J-18808-Ljbffr
Retail Adviser 40 hours/week - Reading employer: Vodafone Group Plc
Contact Detail:
Vodafone Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Adviser 40 hours/week - Reading
✨Tip Number 1
Familiarise yourself with Vodafone's products and services. Understanding their offerings will not only help you engage customers effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Practice your sales techniques before the interview. Since this role is sales-oriented, being able to showcase your ability to meet targets and provide excellent customer service will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully resolved customer issues in the past. This will highlight your problem-solving skills and ability to create memorable experiences for customers, which is crucial for this position.
✨Tip Number 4
Show enthusiasm for working in a team environment. Since you'll be part of a diverse and driven team, expressing your eagerness to collaborate and contribute positively will resonate well with the hiring managers.
We think you need these skills to ace Retail Adviser 40 hours/week - Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and sales. Emphasise any previous roles where you met targets or provided excellent customer service, as these are key for the Retail Adviser position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Vodafone and how your skills align with their values and the job requirements.
Showcase People Skills: In your application, provide examples of how you've successfully interacted with customers in the past. Highlight situations where you resolved issues or created memorable experiences, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Vodafone Group Plc
✨Know the Brand
Before your interview, make sure you research Vodafone and its values. Understanding their brand ethos will help you align your answers with what they stand for, showing that you're genuinely interested in being part of their team.
✨Demonstrate Sales Experience
Be prepared to discuss your previous sales experience in detail. Think of specific examples where you met or exceeded targets, as this role is heavily focused on sales performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your People Skills
As a Retail Adviser, you'll be interacting with customers daily. Highlight your ability to build rapport and trust with customers. Share anecdotes that demonstrate your problem-solving skills and how you've handled difficult situations in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Practice how you would handle common retail situations, such as dealing with an unhappy customer or upselling a product. This will show your potential employer that you can think on your feet and provide excellent customer service.