Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in installing and maintaining the Vocus Fibre network, including fibre jointing and fault restorations.
- Company: Vocus is a leading Australian fibre and network solutions provider, connecting communities across the nation.
- Benefits: Enjoy flexible hours, generous leave, study assistance, and discounts on utilities and retail.
- Why this job: Join a vibrant team that values creativity, inclusivity, and making a positive impact in telecommunications.
- Qualifications: Must have work rights, previous experience, strong communication skills, and a current C Class Drivers Licence.
- Other info: We encourage diverse applicants and provide a supportive environment for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam? We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!
About the Role
We are currently hiring for a Trades Assistant in our Osborne Park, Perth Location. This position is responsible for assisting in the installation and maintenance of the Vocus Fibre network. As part of the connections process, the role will be involved in fibre jointing, copper installations, infrastructure upgrades and fault restorations. Other duties include:
- Optical cable splicing
- Optical cable hauling
- Network maintenance
- After hours’ restoration
- Pit and pipe installations
- Building entries
What you’ll do in this role
As the Trade Assistant your responsibilities will include:
- Optical Cable Splicing and Hauling
- Optical fibre network maintenance
- Pit and pipe installations
- Building entries
- Fault restoration
- Take part in the on-call roster for afterhours fault restoration
- Customer management – including Installation and Maintenance of Customer Enclosures & associated cabling
- Ensure customer connections are completed within required time frames
- Maintain a high level of customer satisfaction
- Liaise with Management on issues
- Proactively identify possible improvements processes
- Involvement in implementation of improved systems and processes
- Comply with continuous improvement initiatives and management systems
- Report any deficiencies in management systems and where appropriate, suggest areas for improvement
- Comply with all risk management initiatives throughout the business and report any risks
About You
You’ll have eligible work rights of Perm Residency or Australian Citizen.
- Proven previous experience in a similar Trade Assistant role
- Strong cabling experience
- Structured Cabling qualifications (Desired)
- Excellent communications skills
- Ability to work effectively within a team
- High level of customer service skills
- Strong attention to detail
- Ability to work at heights and in confined spaces
- Ability to work flexible hours
- Ability to train and supervise other staff
- Intermediate Computer Skills
- Current C Class Drivers Licence
- White Card (Construction Training)
What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:
- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
- Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more.
- We also offer a fifth week of annual leave when you hit five years of service!
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.
Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business. We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives. With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.
About Us
As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.
Ready to take the next step? If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them! We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability. If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.
Contact Detail:
Vocus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trades Assistant
✨Tip Number 1
Familiarise yourself with the Vocus Fibre network and its components. Understanding the technical aspects of fibre jointing, optical cable splicing, and maintenance will give you an edge during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Vocus. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Demonstrate your customer service skills in conversations and interviews. Since the role involves customer management, sharing specific examples of how you've successfully handled customer interactions in the past can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility and ability to work at heights or in confined spaces. Highlight any relevant experiences that showcase your adaptability and willingness to take on challenging tasks, as this is crucial for the Trades Assistant role.
We think you need these skills to ace Trades Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience as a Trades Assistant. Focus on your skills in cabling, fault restoration, and customer service, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and aligns with the company's values. Mention specific experiences that demonstrate your ability to work in a team and your commitment to customer satisfaction.
Highlight Relevant Qualifications: If you have structured cabling qualifications or any certifications related to the role, be sure to mention them prominently. This will show that you meet the desired criteria for the position.
Showcase Soft Skills: In your application, emphasise your communication skills, attention to detail, and ability to work flexible hours. These soft skills are crucial for success in the Trades Assistant role and should not be overlooked.
How to prepare for a job interview at Vocus
✨Show Your Team Spirit
Since the role requires a passionate team player, be sure to highlight your experiences working in teams. Share specific examples of how you've contributed to team success and how you align with the company's values.
✨Demonstrate Technical Knowledge
Prepare to discuss your previous experience in cabling and network maintenance. Be ready to explain any relevant qualifications or certifications you have, such as structured cabling qualifications, and how they relate to the tasks mentioned in the job description.
✨Customer Service Focus
The role involves a high level of customer interaction, so be prepared to talk about your customer service skills. Share examples of how you've maintained customer satisfaction in past roles and how you handle challenging situations.
✨Emphasise Safety Awareness
Given the nature of the work, it's crucial to demonstrate your understanding of safety protocols. Discuss your White Card training and any other safety measures you've adhered to in previous positions, especially when working at heights or in confined spaces.
