At a Glance
- Tasks: Design intuitive user experiences for innovative retail communication solutions.
- Company: Join VoCoVo, a leader in retail communication technology with a vibrant culture.
- Benefits: Enjoy competitive salary, generous holiday, private medical insurance, and professional development.
- Other info: Diverse and inclusive workplace committed to your growth and success.
- Why this job: Make a real impact in a scaling tech business while collaborating with creative minds.
- Qualifications: Strong UX design experience, proficiency in Figma, and excellent communication skills.
VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You’ve probably already seen us in action, we’re trusted by Tesco, Asda, Dunelm and Iceland, just to name a few.
With over 1 million users across more than 42,000 locations in 39+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!
Role Overview
As Senior UX Designer, you'll join our growing Product and Design team, reporting directly to our UX Lead. You'll focus upon researching user needs and designing intuitive, engaging and compelling user experiences across our hardware and SaaS products. You'll be as comfortable in a retail space running a shadowing session as you are in Figma crafting a user flow, bringing both a research mind and creativity to your work.
You'll play a critical role in translating user research, customer insights and product requirements into practical, user-centered designs. By combining creativity with a strong understanding of design principles, usability and accessibility, you excel at delivering products that delight customers whilst supporting strategic goals.
This is an exciting opportunity to contribute to a scaling technology business, working closely with Product, Engineering and Marketing teams to ensure design excellence across all touch-points.
Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK. This is a hybrid role with travel approximately once per week, this may be to customer sites (for research purposes), key meetings at our Oxfordshire office or a meet-up with our UX Lead at a location that works for all.
What we're looking for
- Strong experience designing across both hardware and software, you deeply understand both physical and digital ecosystems.
- Proven UX research skills, including interviews, observation, synthesis and the confidence to run studies independently.
- An excellent understanding of how people move through and experience physical environments, you are able to map journeys, identify friction points and design with spatial context in mind.
- A strong communicator, you can distil findings into clear, compelling stories for product, engineering and commercial audiences.
- Figma excellence - You are an expert at prototyping, component based design and are passionate about clear documentation.
- You have an excellent balance of creativity and structure, you can generate brilliant ideas but also enjoy giving them shape and direction.
- A strong understanding of User-Centered Design (UCD) principles, including user research, wireframing, prototyping, interaction design and accessibility standards.
- You have proven experience creating responsive dashboard designs.
- A high level of proficiency with design and prototyping tools (Figma, Sketch, Adobe Creative Suite or similar).
- An excellent ability to interpret research and data, informing design decisions.
- The ability to interpret and understand complex systems, creating intuitive and simple design solutions.
- A focus upon collaboration, you love to partner cross functionally and have previously worked closely with Product, Engineering, Marketing and other aligned functions.
"Nice to have" skills
- Previous exposure to human factors or ergonomics in hardware design.
- Experience operating within retail environments, you have the ability to translate on-the-ground observation into design decisions.
- An understanding of service design, you can see beyond individual touch-points to map end-to-end experiences across people, processes and systems.
- An interest in voice UI and conversational interaction design, you are curious about how people interact with voice-first and hands-free systems in high-pressure, ambient environments.
What you'll do
- Bring product requirements and research insights to life through wireframes, prototypes and high-fidelity designs.
- Collaborate with Product, Engineering and Marketing to ensure designs are feasible, aligned and deliverable.
- Champion user research and turn findings into design decisions that actually move the needle.
- Apply accessibility and usability standards to ensure designs are inclusive and user-friendly.
- Support the creation, elevation and maintenance of a design system for consistency across products and touch-points.
- Craft clear, compelling design documentation that brings your ideas, flows and interactions to life for the whole team.
- Lead design reviews, workshops and collaborative sessions that spark great thinking with product, engineering and client stakeholders alike.
- Incorporate feedback from stakeholders and users, turning it into stronger, sharper designs through iteration.
- Stay curious about industry trends, tools and best practices, sharing what you discover with the team.
- Partner with our UX Lead to help shape the UX vision and contribute to a user-centric culture across VoCoVo.
Salary
£60,000 - £72,000
Benefits
- 25 Days Holiday + Bank Holidays (increases with years of service)
- Option to buy or sell 5 days holiday each year
- Sick Pay - 8 weeks full pay, 4 weeks half pay
- Life Assurance - (4 times basic pay)
- Private Medical Insurance
- Employee Assistance Programmes (EAP)
- Cycle2Work Scheme
- Electric car green salary sacrifice scheme
- Enhanced Maternity & Paternity package
- Child Care Scheme
- Training & development opportunities
- Company organised events
- Pension (Royal London Group) 5% employer contribution matched
- Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones
Diversity and Inclusion
At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.
We are alsocommitted to ensuring an inclusive recruitment process, so please let usknow if you need any reasonable adjustments at any stage.
Company Values
Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative andinnovative culture.
VALUED
Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy,and operate with honesty and integrity
ONE TEAM
Collaboration of all for VoCoVo's happiness and success
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED
Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape
Senior UX Designer · Shipton-under-Wychwood - Head Office, UK, Hybrid · employer: Vocovo
VoCoVo is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration within the retail technology sector. With a strong commitment to employee growth, we provide extensive benefits including generous holiday allowances, private medical insurance, and opportunities for professional development, all while fostering a diverse and inclusive environment. Join us in our Oxfordshire or Cheltenham offices for monthly meet-ups, where you can connect with a passionate team dedicated to enhancing communication solutions for retailers worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Senior UX Designer · Shipton-under-Wychwood - Head Office, UK, Hybrid ·
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Vocovo for a Senior UX Designer · Shipton-under-Wychwood - Head Office, UK, Hybrid ·, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Vocovo before they go live!
We think you need these skills to ace Senior UX Designer · Shipton-under-Wychwood - Head Office, UK, Hybrid ·
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior UX Designer · Shipton-under-Wychwood - Head Office, UK, Hybrid · at Vocovo, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Vocovo does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Vocovo. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Vocovo.
How to prepare for a job interview at Vocovo
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Vocovo, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Vocovo might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Vocovo!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Vocovo is looking for.
