At a Glance
- Tasks: Lead the charge in securing major retail and hospitality clients for VoCoVo.
- Company: VoCoVo creates innovative communication solutions for retail, enhancing efficiency and customer service.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a hybrid work model.
- Other info: Diversity and inclusion are at our core; we welcome all backgrounds.
- Why this job: Join a top-rated company and make a real impact in the retail sector.
- Qualifications: 5+ years of experience in complex sales with strong negotiation skills required.
The predicted salary is between 43200 - 72000 £ per year.
VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You’ve probably already seen us in action—we’re trusted by Tesco, Asda, Dunelm, and Iceland, just to name a few.
With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small‑to‑medium size businesses to work for, join us on our journey!
Role Overview
We’re looking for a Senior Business Development Manager who thrives on winning new business at the very top end of retail and hospitality (QSR). You’ll be responsible for securing large‑scale roll‑outs, leading multi‑million‑pound deals, and building trusted relationships with stakeholders from the shop floor to the boardroom.
This is your chance to join a high‑growth, market‑leading business where your impact will be felt across the UK retail landscape.
Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK.
This is a hybrid role, with Wednesdays at our office in Bishops Cleeve, Cheltenham.
What we're looking for
- 5+ years’ experience closing high‑value, multi‑million‑pound deals with major retail brands.
- A proven negotiator, skilled at protecting business value and handling complex contracts.
- Comfortable working with senior management and C‑suite contacts.
- Knowledge of Tier 1 retail technology and the wider marketplace.
- Exceptional prospecting, networking, and C‑level presentation skills.
- Strong pipeline management and forecasting skills, ideally using HubSpot.
Bonus points if you have
- Experience selling smart technology into retail.
- A background in hardware and SaaS sales.
- Experience selling into QSR or major Quick Service Restaurant brands.
Who you are
- Ambitious, hungry, and motivated by success.
- Personable, trustworthy, and able to build relationships that last.
- A true team player who also knows how to deliver as an individual contributor.
What you'll do
- Win new roll‑outs with Tier 1 retailers and QSRs delivering against ambitious sales targets.
- Build strong and lasting relationships with stakeholders across operational, management, and executive levels.
- Develop a high‑quality pipeline from scratch and manage it end‑to‑end, forecasting accurately up to 18 months ahead.
- Lead confident contract negotiations, working closely with our Head of Sales and legal team to protect VoCoVo’s interests.
- Deliver engaging presentations that bring the VoCoVo story to life.
- Collaborate with colleagues across the business to maximise impact at every stage of the sales cycle.
- Drive consistent opportunity creation with the support of our lead generation team, ensuring future growth into 2026 and beyond.
What success looks like
- 0–3 months: Getting to grips with VoCoVo, our products, and our customers, while starting prospecting.
- 3–12 months: Building a strong, qualified pipeline with clear opportunities.
- 12 months+: Consistently growing the pipeline and delivering large‑scale roll‑outs.
Salary range: £65,000 - £78,000 plus uncapped commission
- 25 Days Holiday + Bank Holidays (increases with years of service)
- Option to buy or sell 5 days holiday each year
- Life Assurance - (4 times basic pay)
- Private Medical Insurance
- Employee Assistance Programmes (EAP)
- Cycle2Work Scheme
- Electric car green salary sacrifice scheme
- Enhanced Maternity & Paternity package
- Child Care Scheme
- Company organised events
- Pension (Royal London Group) 5% employer contribution matched
- Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones
Diversity and Inclusion
At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.
We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.
Company Values
- VALUED – Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity
- ONE TEAM – Collaboration of all for VoCoVo’s happiness and success
- INNOVATION – Our products are constantly evolving to tackle the pain points of retailers across the globe
- CUSTOMER FOCUSED – Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations
- EMPOWERED – Our people are empowered to do the right thing and make decisions without loads of red tape
Senior Business Development Manager in Cheltenham employer: Vocovo
VoCoVo is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration within the retail technology sector. With a strong commitment to employee growth, we provide extensive benefits including generous holiday allowances, private medical insurance, and opportunities for professional development, all while fostering a diverse and inclusive environment. Join us in our Oxfordshire or Cheltenham offices for monthly meet-ups, where you can connect with a passionate team dedicated to enhancing communication solutions for retailers worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Development Manager in Cheltenham
✨Tip Number 1
Research VoCoVo's products and their impact on the retail sector. Understanding how their communication solutions enhance customer service will help you tailor your conversations and demonstrate genuine interest during interviews.
✨Tip Number 2
Network with current or former employees of VoCoVo on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed in the Senior Business Development Manager role.
✨Tip Number 3
Prepare specific examples of your past successes in securing multi-million-pound deals. Be ready to discuss your strategies and how you navigated complex sales cycles, as this will showcase your expertise and fit for the role.
✨Tip Number 4
Familiarise yourself with CRM systems, particularly HubSpot, as mentioned in the job description. Being able to discuss your experience with CRM tools will demonstrate your readiness to manage the sales pipeline effectively.
We think you need these skills to ace Senior Business Development Manager in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in selling multi-million-pound deals, particularly within the retail or hospitality sectors. Use specific examples to demonstrate your track record in winning complex sales.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for VoCoVo and its innovative communication solutions. Highlight how your strategic mindset and consultative selling skills align with their goals of expanding their footprint in the UK market.
Showcase Relevant Skills:Emphasise your strong negotiation skills and ability to engage stakeholders at all levels. Mention your familiarity with CRM systems, especially HubSpot, and your experience in maintaining accurate forecasting records.
Demonstrate Cultural Fit:Reflect on VoCoVo's values in your application. Show how you embody their 'VOICE' values—valued, one team, innovation, customer-focused, and empowered—through your past experiences and work ethic.
How to prepare for a job interview at Vocovo
✨Research VoCoVo's Products
Familiarise yourself with VoCoVo's innovative communication solutions and flagship products. Understanding how these products enhance the retail experience will allow you to speak confidently about their value during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle complex sales situations. Prepare examples from your past experience where you've successfully negotiated large contracts or secured multi-million-pound deals, highlighting your strategic approach.
✨Showcase Your Stakeholder Engagement Skills
Be ready to discuss how you've engaged and influenced stakeholders at various levels. Provide specific examples of how you've built relationships with decision-makers in retail or hospitality sectors, as this is crucial for the role.
✨Demonstrate Your Consultative Selling Expertise
Highlight your experience in consultative selling by discussing how you've identified customer pain points and positioned solutions effectively. This will show your understanding of the sales process and your ability to meet client needs.
