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- Tasks: Keep operations running smoothly by scheduling work and managing data.
- Company: Join VoCoVo, a leader in innovative communication solutions for retail.
- Benefits: Enjoy 25 days holiday, private medical insurance, and training opportunities.
- Why this job: Be part of a dynamic team that enhances customer service and efficiency.
- Qualifications: Strong communication, organisational skills, and IT literacy required.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
The predicted salary is between 29000 - 32000 £ per year.
VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals.
With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!
Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK.
We’re hiring an Operations Planning Administrator to keep our day-to-day operations running smoothly. You’ll work closely with the Operations leadership team and a busy Warehouse team to schedule work, maintain accurate data, support internal stakeholders, and ensure shipments flow on time. The ideal candidate is organised, detail-focused, and confident working independently in a fast-moving environment.
What we’re looking for:
- Excellent written and verbal communication; strong interpersonal skills.
- Strong organisational skills with high attention to detail.
- IT literate with accurate typing; confident using email, presentations, and spreadsheets.
- Effective time management; able to prioritise workload and meet deadlines.
- Customer service mindset with a calm and professional demeanour.
- Problem-solving skills with practical, creative approaches to issues.
- Team player who takes direction well and collaborates effectively across functions.
What you’ll do:
- Inventory Management: Book stock into warehouses using the Warehouse Management System (WMS). Execute warehouse transfers within the WMS in line with instructions from 3PL partners. Coordinate with Procurement and international warehouses to plan inbound deliveries and documentation.
- Dispatch Operations: Retrieve and store Proof of Delivery (POD) for all shipments, matching them to the correct orders in the system. Book transportation and carriers for domestic and international shipments. Prepare and share shipping documentation, including product serial numbers, with customers.
- Data & Administration: Log invoice line details from service providers for audit and reconciliation. Maintain and update departmental databases and trackers; ensure data accuracy and completeness. Produce simple reports and dashboards (e.g., shipment status, stock movements, POD completion).
Salary: Salary range: £29,000 - £32,000 pa
Benefits:
- 25 Days Holiday + Bank Holidays (increases with years of service)
- Option to buy or sell 5 days holiday each year
- Sick Pay - 8 weeks full pay, 4 weeks half pay
- Life Assurance - (4 times basic pay)
- Private Medical Insurance
- Employee Assistance Programmes (EAP)
- Cycle2Work Scheme
- Electric car green salary sacrifice scheme
- Enhanced Maternity & Paternity package
- Child Care Scheme
- Training & development opportunities
- Company organised events
- Pension (Royal London Group) 5% employer contribution matched
- Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones
Diversity and Inclusion: At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish.
If you feel this could be the right fit, apply now!
Operations Planning Administrator employer: Vocovo
Contact Detail:
Vocovo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Planning Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at VoCoVo or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching VoCoVo’s products and values. Show us you’re not just another candidate; demonstrate how your skills align with our mission to enhance retail communication.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you tackled challenges effectively. We love candidates who can think on their feet and come up with creative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at VoCoVo.
We think you need these skills to ace Operations Planning Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the Operations Planning Administrator role. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since excellent written and verbal communication is key for this role, don’t hold back! Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Highlight Your Organisational Skills: We’re looking for someone detail-focused and organised. Share examples from your past experiences that showcase your ability to manage tasks efficiently and keep everything running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Vocovo
✨Know Your Stuff
Before the interview, make sure you understand VoCoVo's products and how they enhance communication in retail. Familiarise yourself with their values and recent developments in the industry. This will show your genuine interest and help you connect your skills to their needs.
✨Show Off Your Organisational Skills
As an Operations Planning Administrator, being organised is key. Prepare examples of how you've successfully managed tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your attention to detail.
✨Communicate Clearly
Effective communication is crucial for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully. Don’t hesitate to ask for clarification if you need it—this shows you're engaged and keen to understand.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them. VoCoVo values innovative solutions, so think about creative ways you've tackled issues, especially in fast-paced environments. This will showcase your ability to think on your feet.