At a Glance
- Tasks: Shape and deliver engaging internal communications that inspire and connect our people.
- Company: Join VoCoVo, a leader in innovative communication solutions for retail businesses.
- Benefits: Competitive salary, generous holiday, private medical insurance, and a supportive work culture.
- Why this job: Make a real impact by enhancing employee engagement and shaping company culture.
- Qualifications: Experience in internal communications or PR, with strong storytelling and strategic thinking skills.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 45000 - 55000 £ per year.
Join to apply for the Communications & Engagement Manager role at VoCoVo. This role is part of VoCoVo, a company building innovative communication solutions for businesses, especially in the retail sector. We work with clients such as Tesco, Asda, Dunelm, and Iceland, and have over 250,000 users across more than 10,000 locations in 21+ countries. We are looking for an individual based in the UK with the legal right to work. The role is a full‑time, mid‑senior level position centred in a people‑focused culture.
Role Overview
As Communications & Engagement Manager you will shape how we connect with, inspire, and engage our people. You’ll help bring our culture to life through clear, authentic communication that supports both our values and business goals.
What we’re looking for
- Experience in internal communications, employee engagement, or PR, ideally within a growing or technology‑led business
- Strong strategic thinking, with the ability to turn insight into clear, engaging communication
- Excellent written and verbal communication skills, with a natural eye for storytelling and tone
- A creative, people‑centred problem solver who cares about connection and culture
- Proven experience improving employee engagement and bringing teams together
- Comfortable coaching or supporting others to build confidence in communication
- Organised and proactive, with strong project management skills and the ability to juggle priorities
Nice‑to‑Have Skills
- Experience partnering with senior leaders on communication or engagement initiatives
- Familiarity with engagement, analytics, and collaboration tools
What you’ll do
- Shape and deliver a people‑centred internal communications and engagement approach that supports our values and business priorities
- Partner with senior leaders, the People Team, Marketing, and Talent to ensure communication is clear, consistent, and authentic
- Create engaging communications and campaigns that inform, inspire, and bring teams together
- Act as a culture and brand guardian across internal channels and messaging
- Build space for two‑way conversation through feedback, listening sessions, and Q&A’s
- Coach and support leaders and teams to communicate with clarity, empathy, and impact
- Support key projects, change initiatives, and moments that matter across VoCoVo
- Own and evolve internal channels, using insight and data to continuously improve engagement
Salary range: £45,000 – £55,000 per year.
25 Days Holiday + Bank Holidays (increases with years of service)
Option to buy or sell 5 days holiday each year
Life Assurance – (4 × basic pay)
Private Medical Insurance
Employee Assistance Programme (EAP)
Cycle2Work Scheme
Electric car green salary sacrifice scheme
Enhanced Maternity & Paternity package
Child Care Scheme
Company organised events
Pension (Royal London Group) – 5% employer contribution matched
Apple MacBook, Wireless Magic Mouse, Keyboard, monitor and headphones
Diversity and Inclusion
At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds and experiences and are committed to an inclusive recruitment process. Let us know if you need any reasonable adjustments at any stage.
Company Values
Embracing VoCoVo’s VOICE Values is important to us, shaping our collaborative and innovative culture.
- VALUED – Our colleagues, customers, and stakeholders are valued; treated with respect, empathy, and integrity.
- ONE TEAM – Collaboration drives VoCoVo’s happiness and success.
- INNOVATION – Our products evolve to tackle the pain points of retailers worldwide.
- CUSTOMER FOCUSED – Every interaction is frictionless and integral to our customers’ operations.
- EMPOWERED – Our people are empowered to make decisions without unnecessary red tape.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Human Resources
Industries: Wireless Services, Retail, Technology, Information and Media
If you feel this could be the right fit, apply now!
Communications & Engagement Manager in Cheltenham employer: Vocovo
Contact Detail:
Vocovo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications & Engagement Manager in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at VoCoVo or similar companies. A friendly chat can open doors and give you insights that might just help you land that interview.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it's through a video call or in person, let your authentic self shine. They want to see how you connect with others, so be engaging and relatable.
✨Tip Number 3
Prepare for the unexpected! Be ready to discuss not just your experience but also how you would approach specific challenges in internal communications. Think about examples from your past that showcase your problem-solving skills and creativity.
✨Tip Number 4
Don’t forget to follow up! After any interaction, drop a quick thank-you note or email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reinforce your communication skills!
We think you need these skills to ace Communications & Engagement Manager in Cheltenham
Some tips for your application 🫡
Show Your Storytelling Skills: When you write your application, think about how you can weave a narrative that showcases your experience in internal communications and employee engagement. We want to see how you can connect with people through your words!
Be Authentic: Make sure your application reflects who you are! We value clear and authentic communication, so let your personality shine through. Don’t be afraid to share your passion for culture and connection.
Highlight Your Strategic Thinking: We’re looking for someone who can turn insights into engaging communication. In your application, give examples of how you've used strategic thinking in past roles to improve employee engagement or communication initiatives.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on board with our amazing team!
How to prepare for a job interview at Vocovo
✨Know Your Audience
Before the interview, research VoCoVo and its culture. Understand their VOICE values and think about how your experience aligns with their mission. This will help you tailor your responses and show that you're genuinely interested in the company.
✨Showcase Your Storytelling Skills
As a Communications & Engagement Manager, storytelling is key. Prepare examples of how you've successfully engaged teams or improved communication in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Prepare for Two-Way Conversations
VoCoVo values open communication, so be ready to ask insightful questions during your interview. Think about what you want to know regarding their internal communication strategies and how you can contribute to enhancing employee engagement.
✨Demonstrate Your Strategic Thinking
Be prepared to discuss how you turn insights into actionable communication strategies. Share specific examples where your strategic thinking led to successful outcomes, especially in a tech-led environment, as this aligns with what VoCoVo is looking for.