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- Tasks: Deliver exceptional guest experiences as a Night Receptionist in a stylish hotel.
- Company: Join voco Oxford Spires, part of IHG Hotels & Resorts, known for its vibrant culture.
- Benefits: Earn £13.00 per hour, enjoy guaranteed hours, and receive amazing discounts worldwide.
- Why this job: Be part of a fun, sustainable hotel environment while developing your skills.
- Qualifications: Passion for guest service and previous experience in hospitality preferred.
- Other info: Staff accommodation available and opportunities for career growth.
The predicted salary is between 27040 - 27040 £ per year.
Job Description
Live in Night Receptionist from the Company voco, this latest Live in Night Receptionist job vacancy is located in the city Oxford, United Kingdom. This latest job opening is open to job seekers who have the latest education / graduate GCSE. Job Vacancies in this Arts field have been opened and published up to the specified time.
Responsibilities
A fantastic opportunity for a Night Receptionist to join our team in voco Oxford Spires on a Full-Time contract!
You will earn £13.00 per hour – equal to £27,040.00 salary.
Staff Accommodation in Oxford available!
As a Night Receptionist, you will play a vital part in delivering a superior guest experience. We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.
About voco Oxford Spires
voco Oxford Spires is a stylish hotel in Oxford close to the river Thames, with proximity to museums and university colleges in the city centre. Our guest rooms offer welcoming voco flourishes. Enjoy all-day dining in Deacons Restaurant and cocktails in Deacon\’s Bar with outdoor terraces. The Hotel is surrounded by gardens; you might spot our resident muntjac deer. Check out our Instagram page @vocooxfordspires!
Requirements
- To be passionate about delivering great service and be guest focused
- Part of the role is to serve alcohol to guests as required
- Previous experience in Receptionist, Guest Relations, Concierge
- Experience with handling guests queries and complaints
- Experience using Opera PMS is a huge advantage
- To be willing to learn new things and work as part of a wide hotel team
Benefits
- Becoming part of the IHG Hotels & Resorts family, one of the world\\\’s leading hotel companies – which means global opportunities
- No zero-hour contracts! Our contracts come with GUARANTEED hours
- Taxi subsidy for shifts starting/ending between 23:00-06:00
- Subsidised childcare support
- Meals whilst on duty
- 28 days holiday each year, including bank holidays, increases up to a maximum of 33 days (Pro Rated)
- Company sick pay and life insurance
- Amazing discounts for our hotels and restaurants around the world
- Discounts from over 15,000 stores
- Refer a Friend programme
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Dont forget, voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues.
Dont quite meet every single requirement, but still believe you\\\’d be a great fit for the job? We\\\’ll never know unless you hit the \\\”Apply\\\” button. Start your journey with us today.
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Live in Night Receptionist employer: voco
Contact Detail:
voco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Live in Night Receptionist
✨Tip Number 1
Get to know the company! Before your interview, check out voco Oxford Spires on social media and their website. Understanding their vibe and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to being a Night Receptionist.
✨Tip Number 3
Dress to impress! Even though it's a night role, looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and are ready to represent voco with flair.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Live in Night Receptionist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for delivering great service shine through. We want to see that you're genuinely excited about the role and ready to create memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception or guest relations. We love seeing how your skills align with what we do at voco, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick sense of who you are and what you bring to the table.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team at voco Oxford Spires.
How to prepare for a job interview at voco
✨Know the Company
Before your interview, take some time to research voco Oxford Spires. Familiarise yourself with their values, services, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Night Receptionist, delivering great service is key. Prepare examples from your past experiences where you handled guest queries or complaints successfully. Highlighting your ability to remain calm under pressure will impress the interviewers.
✨Practice Common Interview Questions
Think about common questions you might face, such as 'How would you handle a difficult guest?' or 'What do you know about our hotel?'. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though the role is for a Night Receptionist, first impressions matter! Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presentation in the hospitality industry.