At a Glance
- Tasks: Deliver exceptional service in our vibrant bars and restaurants, ensuring guests have an unforgettable experience.
- Company: Join the stylish voco Winchester Hotel & Spa, a modern haven near the beautiful South Downs.
- Benefits: Enjoy discounted stays, 50% off dining, and a fully funded apprenticeship programme.
- Other info: Be part of a supportive team with recognition rewards and financial wellbeing resources.
- Why this job: Kickstart your hospitality career in a fun, engaging environment with flexible shifts.
- Qualifications: Passionate about customer service with excellent communication skills.
The predicted salary is between 12.71 - 12.71 £ per hour.
Our voco Winchester Hotel & Spa is a modern haven, designed with a focus on both style and comfort. Our thoughtfully crafted spaces combine contemporary design elements with inviting amenities, ensuring a distinctive and enjoyable stay. Located near the historic and picturesque city of Winchester, voco Winchester Hotel & Spa is located on the edge of the beautiful South Downs National Park and within five minutes from the city centre.
We are looking for a passionate Food & Beverage Assistant to join our team. Our bars and restaurants are fun, engaging places to work and they’re at the heart of our guests’ overall experience when staying with us. You’ll be front and centre of that stage, leading by example in all that you do. You’ll be responsible for exceeding guests' experiences by delivering an efficient yet relaxed service that they won’t forget. You'll ensure our customers have a great experience, making sure food and drinks arrive smoothly and efficiently. Taking pride in your work, you'll make sure the bar and restaurant areas are well presented, clean and tidy.
The Ideal Candidate: We’re looking for a Food & Beverage Assistant who is passionate and motivated to deliver 5-star customer service. You will need to be naturally engaging, confident and outgoing with the ability to have authentic and genuine conversations with our guests. You’ll be intuitive with customers' needs and know what it takes to go the extra mile, concentrating on every little detail to deliver an exceptional service. All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
Benefits:
- Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
- 50% off your bill when you dine in one of our Restaurants or Bars.
- Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
- Referral schemes for referring your friends or family to join our team.
- Flexible shift patterns and contracts available to suit your lifestyle, we are a 24/7 operation, meaning shift patterns to suit everyone.
- Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
- Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
- Employee Assistance Programme - free, confidential advice available 24/7 to you.
- An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
Locations
F&B Assistant - Winchester employer: voco Winchester
At voco Winchester Hotel & Spa, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. With a focus on employee growth through fully funded apprenticeship programmes and flexible shift patterns, we ensure that our team members can thrive both personally and professionally. Located in the picturesque city of Winchester, our hotel offers unique benefits such as heavily discounted staff rates and a strong emphasis on recognising and rewarding outstanding service, making it an ideal place for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant - Winchester
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like voco Winchester.
We think you need these skills to ace F&B Assistant - Winchester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at voco Winchester and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at voco Winchester!
How to prepare for a job interview at voco Winchester
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at voco Winchester. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at voco Winchester. Your motivation can often outweigh experience, so let that passion shine through!
