At a Glance
- Tasks: Deliver exceptional guest experiences by maintaining cleanliness in hotel rooms and public areas.
- Company: Join voco St. David's Cardiff, a vibrant 5-star hotel on the stunning Cardiff Bay.
- Benefits: Earn £13.15 per hour, enjoy meals on duty, and receive generous holiday allowances.
- Other info: Opportunities for global career progression and a supportive, inclusive work environment.
- Why this job: Be part of a laid-back team that values genuine hospitality and environmental sustainability.
- Qualifications: 1 year of hotel cleaning experience and a passion for great service.
The predicted salary is between 16411 - 16411 € per year.
voco St.David's Cardiff have a fantastic opportunity for a Housekeeper/Room Attendant to join our Cardiff Bay 5-star hotel on a 24-hour per week contract. You will earn £13.15 per hour, which is equal to £16,411.20 salary. This assignment is based on 6-hour shifts (09:00-15:30), so we are looking for someone who is available for at least 4 days per week - weekends included!
At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.
As a Housekeeper / Room Attendant, you play a vital part in delivering a superior guest experience, from cleaning public areas to hotel suites.
To succeed as a Housekeeper/Room Attendant, you will need:
- To be passionate about delivering great service
- Minimum of 1 year experience in hotel cleaning, as room attendant or public areas cleaner
- Experience with handling guests queries and complaints
- To be willing to learn new things and work as part of a wide hotel team
Our Housekeeper/Room Attendant enjoys a range of benefits including:
- Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities!
- The voco St. Davids Colleague experience stay - a 1-night complimentary stay, with two course dinner & breakfast, at the hotel following a successful probation period
- Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it
- Meals whilst on duty
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
- We provide every employee company sick pay and life insurance
- Amazing discounts for our hotels and restaurants around the world & discounts from over 15,000 stores all the way from retail to cinema
- Generous Refer a Friend programme
If you are someone who wants to join a company which favours laid-back but attentive connections, apply today to join our team as a Housekeeper/Room Attendant! You must meet the legal requirements to work in the UK.
As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.
Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. If you thrive on genuine hospitality, your place is with us at voco hotels.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Room Attendant employer: voco St Davids Cardiff
At voco St. David's Cardiff, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values genuine hospitality and environmental consciousness. Our team members enjoy competitive pay, extensive training, and opportunities for career progression within the globally recognised IHG Hotels & Resorts family, alongside unique benefits such as complimentary stays and generous discounts. Join us in creating memorable experiences for our guests while enjoying a supportive environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on voco St. David's Cardiff. Familiarise yourself with their values and what makes them unique. This will help you show genuine interest and connect better during your chat.
✨Tip Number 2
Practice your people skills! As a Room Attendant, you'll be interacting with guests regularly. Think of some examples where you've provided great service or handled tricky situations. This will help you shine when discussing your experience.
✨Tip Number 3
Dress the part! Even though it's a casual environment, looking smart and presentable can make a great first impression. It shows that you care about the role and are ready to represent the hotel well.
✨Tip Number 4
Don't hesitate to apply through our website! If you think you’d be a good fit, just go for it. We love seeing enthusiastic candidates who are eager to join our team. Remember, you miss 100% of the chances you don’t take!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in hotel cleaning and guest service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Show Your Passion:In your application, let us know why you’re passionate about delivering great service. We love candidates who can convey their enthusiasm for hospitality and making guests feel at home.
Be Available:Since we need someone who can work at least 4 days a week, including weekends, make sure to mention your availability clearly in your application. This helps us understand if you fit into our schedule!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at voco St Davids Cardiff
✨Know the Company
Before your interview, take some time to research voco St. David's Cardiff. Understand their values, the unique guest experience they offer, and their commitment to sustainability. This will help you align your answers with what they’re looking for.
✨Show Your Passion for Service
As a Room Attendant, your role is all about delivering great service. Be prepared to share examples from your past experiences where you went above and beyond for guests. Highlight your passion for hospitality and how it drives you to create memorable stays.
✨Prepare for Common Questions
Expect questions about handling guest queries and complaints. Think of specific situations where you successfully resolved issues. Practising these scenarios will help you feel more confident during the interview.
✨Dress the Part
Even though voco promotes a relaxed atmosphere, it's important to present yourself professionally. Wear smart-casual attire that reflects your understanding of the hospitality industry. First impressions matter, so make sure you look polished and ready to represent the hotel.
