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- Tasks: As a Spa Therapist, you'll provide exceptional beauty treatments and massages to our guests.
- Company: Join voco St David's Cardiff, a trusted name known for its relaxed and eco-friendly hospitality.
- Benefits: Enjoy a competitive salary, bonuses, extensive training, and amazing discounts at hotels and stores.
- Why this job: Be part of a vibrant team focused on guest satisfaction in a stunning waterfront location.
- Qualifications: Must have NVQ level 3 or equivalent in beauty treatments and excellent communication skills.
- Other info: Weekend availability is essential; enjoy a complimentary stay after probation!
You will earn 13.75 per hour, plus a 250 bonus upon completing your probation! Weekends are a must on this role, those days are the busiest for our Spa – All candidates will need to possess exceptional communication and organisation skills, and be trained to UK, NVQ level 3 or ITEC, CIBTAC, CIDESCO or equivalent in beauty treatments and massage! At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish. Set on Cardiff Bay’s waterfront, voco St David’s Cardiff makes a bold statement, with its glass-fronted fa ade, private balconies, floor-to-ceiling windows, and coastal setting. The Tir a M r at voco St David’s Cardiff is our eclectic restaurant and bar. Our bold flavours draw, * To be passionate about delivering great service and be guest focused
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Previous experience in a guest facing role
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A passion for spa and wellness
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Attention to details and ability to multitask duties
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The voco St. David’s Colleague experience stay – a 1-night complimentary stay, with two course dinner & breakfast, at the hotel following a successful probation period
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Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
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Taxi subsidy for shifts starting/ending between 23:00-06:00
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Subsidised childcare support
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Meals whilst on duty
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28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
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We provide every employee company sick pay and life insurance
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Amazing discounts for our hotels and restaurants around the world
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Discounts from over 15,000 stores – all the way from retail to cinema
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Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!
Spa Therapist - Cardiff employer: VOCO Hotels
Contact Detail:
VOCO Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - Cardiff
✨Tip Number 1
Make sure to highlight your passion for spa and wellness during any conversations or interviews. This role is all about providing a great guest experience, so showing your enthusiasm can really set you apart.
✨Tip Number 2
Since weekends are a must for this position, be prepared to discuss your availability openly. Showing that you're flexible and ready to work during peak times will demonstrate your commitment to the role.
✨Tip Number 3
Brush up on your communication and organization skills. You might want to prepare examples of how you've successfully managed multiple tasks in previous roles, as this will be crucial in a busy spa environment.
✨Tip Number 4
Familiarize yourself with voco's values and their focus on environmental consciousness. Being able to speak to how you align with these values can show that you're a great cultural fit for the team.
We think you need these skills to ace Spa Therapist - Cardiff
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to emphasize your qualifications, especially if you have UK NVQ level 3 or equivalent certifications in beauty treatments and massage. This is crucial for the Spa Therapist position.
Showcase Communication Skills: Since exceptional communication skills are a must, provide examples in your application that demonstrate your ability to interact effectively with guests and colleagues.
Express Passion for Spa and Wellness: Convey your passion for spa and wellness in your cover letter. Share any relevant experiences or personal anecdotes that highlight your enthusiasm for the industry.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of voco. Mention your alignment with their focus on guest experience and environmental consciousness.
How to prepare for a job interview at VOCO Hotels
✨Show Your Passion for Spa and Wellness
Make sure to express your enthusiasm for spa treatments and wellness during the interview. Share any personal experiences or stories that highlight your passion, as this will resonate well with the interviewers at voco.
✨Demonstrate Exceptional Communication Skills
Since the role requires excellent communication skills, prepare to showcase how you effectively interact with guests. Consider sharing examples of how you've handled guest inquiries or resolved issues in previous roles.
✨Highlight Your Organizational Skills
Being organized is crucial in a busy spa environment. Discuss specific strategies you use to manage your time and tasks efficiently, especially during peak hours like weekends.
✨Prepare for Questions on Multitasking
Expect questions about your ability to multitask. Prepare examples from your past experiences where you successfully juggled multiple responsibilities, particularly in a guest-facing role.
