At a Glance
- Tasks: Deliver exceptional guest experiences and manage night reception duties.
- Company: Join voco Oxford Thames, a unique hotel blending history with modern style.
- Benefits: Earn £14.15 per hour, enjoy meals on duty, and receive 28-33 days holiday.
- Other info: Enjoy extensive training, career progression, and amazing discounts worldwide.
- Why this job: Be part of a dynamic team in a stunning riverside location with global opportunities.
- Qualifications: Passion for guest service, previous receptionist experience, and willingness to learn.
The predicted salary is between 29432 - 29432 £ per year.
The shifts are from 22.45 to 07.00. You will earn £14.15 per hour, equal to a salary of £29,432.00. Staff accommodation in Oxford is available!
At voco, everyone's a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.
Close to the heart of Oxford, on the banks of the river Thames, lies voco Oxford Thames hotel. With a history dating back to the Middle Ages, the hotel's surroundings have an intriguing story to tell. voco Oxford Thames combines its medieval character with 21st-century style to create a unique setting for memorable meetings, conferences, and weddings alike. Dining at the voco Oxford Thames is a relaxed affair; discover British classics in the restaurant, enjoy pub favourites in the bar, or take afternoon tea either in the conservatory or out on the terrace.
As a Night Receptionist, you will play a vital part in delivering a superior guest experience. We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.
To succeed as a Night Receptionist, you will need:
- To be passionate about delivering great service and be guest focused.
- Part of the role is to serve alcohol to guests as required.
- Previous experience in Receptionist, Guest Relations, Concierge.
- Experience with handling guests' queries and complaints.
- Experience using Opera PMS is a huge advantage.
- To be willing to learn new things and work as part of a wide hotel team.
Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities!
Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
Meals whilst on duty.
28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated).
We provide every employee company sick pay and life insurance.
Amazing discounts for our hotels and restaurants around the world.
Discounts from over 15,000 stores - all the way from retail to cinema.
Don't forget, bring your friends, and take part in our generous 'Refer a Friend' programme!
Night Receptionist - in Oxford employer: voco™ Hotels
At voco Grand Central Hotel and Kimpton Blythswood Square Hotel, we pride ourselves on fostering a vibrant work culture where people are at the heart of everything we do. As a Part Time Cluster Human Resources Coordinator, you'll be part of a passionate team dedicated to creating exceptional colleague experiences, with ample opportunities for professional growth and development, including support for CIPD qualifications. Enjoy competitive pay, generous leave, and unique perks like discounts across IHG hotels and restaurants, all while working in two of Glasgow's most iconic hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist - in Oxford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and answers. This will help you feel more confident and ready to showcase your passion for delivering great service.
✨Tip Number 3
Dress to impress! Even if the vibe is relaxed, showing up looking sharp can make a lasting impression. It shows you care about the role and are ready to represent voco's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Night Receptionist - in Oxford
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us know how much you love delivering great service. Share any experiences where you've gone the extra mile for guests, as this is what we value at voco!
Highlight Relevant Experience:Make sure to mention any previous roles in reception, guest relations, or concierge. If you've used Opera PMS before, definitely include that too – it’s a big plus for us!
Be Yourself:We’re all about being informal and non-pretentious, so don’t be afraid to let your personality shine through in your application. We want to see the real you!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!
How to prepare for a job interview at voco™ Hotels
✨Know the Company
Before your interview, take some time to research voco Oxford Thames. Understand their values, the unique guest experience they offer, and their commitment to environmental consciousness. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Receptionist, delivering great service is key. Prepare examples from your past experiences where you've gone above and beyond for guests or handled difficult situations. Highlight your passion for guest satisfaction and how you can contribute to creating memorable stays.
✨Familiarise Yourself with Opera PMS
If you have experience with Opera PMS, be ready to discuss it during the interview. If not, consider brushing up on basic hotel management software concepts. Showing a willingness to learn and adapt to new systems can set you apart from other candidates.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This not only shows your interest but also helps you determine if voco is the right fit for you. Ask about training opportunities or how they support staff development.
