At a Glance
- Tasks: Serve food and drinks with a warm Glasgow welcome in our vibrant Champagne Central Bar.
- Company: Join voco Grand Central Hotel, a unique and environmentally conscious hospitality brand.
- Benefits: Earn £13.16 per hour, enjoy paid holidays, free meals, and flexible pay options.
- Other info: Opportunities for career growth, discounts at over 6,000 hotels, and a supportive work environment.
- Why this job: Be part of a team that values genuine hospitality and sustainability while having fun.
- Qualifications: Experience in hospitality and a friendly, laid-back approach to service.
The predicted salary is between 13.16 - 13.16 £ per hour.
At voco Grand Central Hotel we are looking for our next Waiter/Waitress to join us in creating a warm voco welcome for our guests in the Champagne Central Bar. Our locally curated voco Grand Central stands strong in Glasgow's city centre, bringing together un-stuffy service and a warm Glasgow welcome to our business and leisure guests alike.
As a Waiter/Waitress, your main duties and responsibilities will be:
- Serving our guests food and beverages with a positive attitude
- Dealing with customer queries or complaints
- Working alongside our kitchen team to ensure timely delivery of orders
We are looking for someone who has:
- Availability to work 40 hours per week across a variety of shifts
- Experience working within a Restaurant, Bar or Hotel as a Server, Waiter/Waitress, Barista, Bartender or Host
- An un-stuffy, thoughtful approach to service
- An interest in our environment and sustainability
Being a host at voco, we offer you the following benefits:
- Financial security - £13.16 per hour (£27,372.80 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay
- Access to Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it
- Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
- Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate, plus generous friends and family rate
- Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders
- Hotel specific benefits - generous discounts in our Champagne Bar plus a variety of different gifts on milestone occasions
If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today!
You must meet the legal requirements to work in the UK. IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. If you thrive on genuine hospitality, your place is with us at voco hotels.
Waiter/Waitress - in Glasgow employer: voco™ Hotels
At voco Grand Central Hotel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values individuality and genuine hospitality. Located in the heart of Glasgow, our team enjoys competitive pay, guaranteed hours, and extensive training opportunities, alongside unique benefits such as discounted stays at over 6,000 IHG hotels worldwide. With a strong commitment to sustainability and employee wellbeing, we foster an inclusive environment where every colleague can thrive and grow their career while making meaningful connections with our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress - in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like voco™ Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to voco™ Hotels
Don't be shy about reaching out to voco™ Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/Waitress - in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about voco™ Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at voco™ Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
