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- Tasks: Deliver top-notch massage and beauty treatments while ensuring guest satisfaction.
- Company: Join voco St. David's Cardiff, a stunning 5-star hotel by the waterfront.
- Benefits: Earn £14.60 per hour, enjoy 28 days holiday, and receive extensive training.
- Other info: Enjoy discounts at hotels worldwide and a complimentary stay after probation!
- Why this job: Be part of a vibrant spa team in a beautiful setting with global opportunities.
- Qualifications: Must have NVQ level 3 or equivalent in beauty treatments and excellent communication skills.
The predicted salary is between 30000 - 30000 £ per year.
voco St.David's Cardiff have a fantastic opportunity for a Spa Therapist to join our Cardiff Bay 5-star hotel on a 16-hour per week contract! You will earn £14.60 per hour. Weekends are a must on this role, as those days are the busiest for our Spa.
All candidates will need to possess exceptional communication and organisation skills, and to be trained to UK NVQ level 3 or ITEC, CIBTAC, CIDESCO or equivalent in beauty treatments and massage.
At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.
The Spa, located in the hotel, offers just the place to unwind and has been voted one of the best spas in the UK.
What you’ll do:
- You will provide a full range of Massage and Beauty Therapy treatments, ensuring a high standard in each treatment.
- Perform retail sales to members and guests.
Key responsibilities and qualifications:
- To be passionate about delivering great service and be guest focused.
- Previous experience in a guest-facing role.
- A passion for spa and wellness.
- Attention to details and ability to multitask duties.
Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies – which means global opportunities!
The voco St. David's Colleague experience stay – a 1-night complimentary stay, with two-course dinner & breakfast, at the hotel following a successful probation period.
Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice & taxi subsidy for shifts starting/ending between 23:00-06:00.
Meals whilst on duty, 28 days holiday each year, including bank holidays, which increases up to a maximum of 33 days (pro-rated).
We provide every employee company sick pay and life insurance.
Wagestream – a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
Amazing discounts for our hotels and restaurants around the world.
Discounts from over 15,000 stores – all the way from retail to cinema.
Don’t forget, bring your friends and take part in our generous “Refer a Friend” programme!
Spa Therapist - in Cardiff employer: voco™ Hotels
Contact Detail:
voco™ Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - in Cardiff
✨Tip Number 1
Get to know the spa scene in Cardiff! Visit local spas, chat with therapists, and understand what makes them tick. This will help you stand out during interviews by showing your passion and knowledge about the industry.
✨Tip Number 2
Network like a pro! Attend beauty and wellness events or workshops in your area. Connecting with other professionals can lead to job opportunities and insider tips on openings at places like voco St. David's.
✨Tip Number 3
Practice your interview skills! Role-play common interview questions with friends or family. Focus on showcasing your communication skills and your passion for providing exceptional guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the voco team and being part of our unique hospitality experience.
We think you need these skills to ace Spa Therapist - in Cardiff
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for spa and wellness in your application. Share any experiences that highlight your love for providing great service and how you connect with guests.
Tailor Your CV: Make sure your CV reflects the skills and qualifications mentioned in the job description. Highlight your NVQ level 3 or equivalent training, and any relevant experience in guest-facing roles.
Craft a Personal Cover Letter: Use your cover letter to tell us why you want to join voco St. David's Cardiff specifically. Mention what excites you about our spa and how you can contribute to our unique guest experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at voco™ Hotels
✨Know Your Treatments
Make sure you’re well-versed in the beauty treatments and massage techniques you’ll be providing. Brush up on your knowledge of UK NVQ level 3 or equivalent qualifications, as this will show your expertise and passion for the role.
✨Showcase Your Communication Skills
Since exceptional communication is key in this role, practice how you would interact with guests. Think about how to make them feel relaxed and attended to, and be ready to demonstrate this during the interview.
✨Emphasise Your Guest-Focused Attitude
Prepare examples from your previous experience that highlight your dedication to guest satisfaction. Share stories where you went above and beyond to ensure a positive experience for clients.
✨Be Ready to Discuss Multitasking
As a Spa Therapist, you’ll need to juggle various tasks. Think of specific instances where you successfully managed multiple responsibilities, and be prepared to discuss how you handle busy periods, especially on weekends.