At a Glance
- Tasks: Deliver exceptional guest experiences by cleaning and maintaining hotel rooms and public areas.
- Company: Join voco St. David's Cardiff, a vibrant 5-star hotel on the stunning Cardiff Bay.
- Benefits: Earn £13.15 per hour, enjoy 28 days holiday, and access amazing discounts worldwide.
- Other info: Opportunities for career growth and a supportive, inclusive work environment.
- Why this job: Be part of a laid-back team that values genuine hospitality and environmental sustainability.
- Qualifications: Passion for service and at least 1 year of hotel cleaning experience.
The predicted salary is between 16411 - 16411 £ per year.
voco St.David's Cardiff have a fantastic opportunity for a Housekeeper/Room Attendant to join our Cardiff Bay 5-star hotel on a 24-hour per week contract! You will earn £13.15 per hour, which is equal to £16,411.20 salary. This assignment is based on 6-hour shifts (09:00-15:30), so we are looking for someone who is available for at least 4 days per week - weekends included!
At voco, everyone's a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.
As a Housekeeper / Room Attendant, you play a vital part in delivering a superior guest experience, from cleaning public areas to hotel suites. To succeed as a Housekeeper/Room Attendant, you will need:
- To be passionate about delivering great service
- Minimum of 1 year experience in hotel cleaning, as room attendant or public areas cleaner
- Experience with handling guests queries and complaints
- To be willing to learn new things and work as part of a wide hotel team
Our Housekeeper/Room Attendant enjoys a range of benefits including:
- Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities!
- The voco St. David's Colleague experience stay - a 1-night complimentary stay, with two course dinner & breakfast, at the hotel following a successful probation period
- Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it
- Meals whilst on duty
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
- We provide every employee company sick pay and life insurance
- Amazing discounts for our hotels and restaurants around the world & discounts from over 15,000 stores - all the way from retail to cinema
- Generous 'Refer a Friend' programme
If you are someone who wants to join a company which favours laid-back but attentive connections, apply today to join our team as a Housekeeper/Room Attendant! You must meet the legal requirements to work in the UK.
As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.
Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Room Attendant - in Cardiff employer: voco™ Hotels
At voco Grand Central Hotel and Kimpton Blythswood Square Hotel, we pride ourselves on fostering a vibrant work culture where people are at the heart of everything we do. As a Part Time Cluster Human Resources Coordinator, you'll be part of a passionate team dedicated to creating exceptional colleague experiences, with ample opportunities for professional growth and development, including support for CIPD qualifications. Enjoy competitive pay, generous leave, and unique perks like discounts across IHG hotels and restaurants, all while working in two of Glasgow's most iconic hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant - in Cardiff
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on voco St. David's Cardiff. Familiarise yourself with their values and what makes them unique. This will help you show genuine interest and connect better during your chat.
✨Tip Number 2
Practice your hospitality skills! Think about how you would handle guest queries or complaints. Role-play with a friend or family member to get comfortable with responding in a friendly and professional manner.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. First impressions matter, especially in the hospitality industry, so show them you’re ready to represent voco’s relaxed yet attentive vibe.
✨Tip Number 4
Don’t hesitate to apply through our website! If you think you’d be a great fit for the Housekeeper/Room Attendant role, hit that 'Apply' button. We want to see your application and get you on board!
We think you need these skills to ace Room Attendant - in Cardiff
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering great service shine through. We want to see that you genuinely care about creating a fantastic experience for our guests!
Highlight Relevant Experience:Make sure to mention any previous experience you have in hotel cleaning or as a room attendant. We love seeing how your background aligns with what we’re looking for!
Be Yourself:Don’t be afraid to let your personality come through in your application. At voco, we value authenticity and want to know the real you!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with us!
How to prepare for a job interview at voco™ Hotels
✨Know the Company
Before your interview, take some time to research voco St. David's Cardiff. Understand their values, the unique guest experience they offer, and their commitment to sustainability. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Experience
Since they’re looking for someone with at least a year of hotel cleaning experience, be ready to discuss specific examples from your past roles. Highlight any situations where you handled guest queries or complaints, as this will demonstrate your ability to provide excellent service.
✨Emphasise Teamwork
As a Room Attendant, you'll be part of a wider hotel team. Be prepared to talk about your experiences working collaboratively with others. Share examples of how you’ve contributed to a positive team environment and how you can bring that same spirit to voco.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the team ensures a relaxed yet attentive atmosphere for guests. This shows that you’re not just interested in the job, but also in growing within the company.
