At a Glance
- Tasks: Engage with customers, enhance their shopping experience, and assist on the shop floor.
- Company: Join H&M Group, a brand that values inclusivity and creativity.
- Benefits: Enjoy a 25% staff discount and participate in our rewarding incentive programme.
- Other info: Flexible hours available; perfect for students looking to gain retail experience.
- Why this job: Be the friendly face of H&M and make a real impact on customer experiences.
- Qualifications: No prior experience needed; just a passion for fashion and helping others.
The predicted salary is between 23400 - 28600 £ per year.
As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.
You'll have the opportunity to provide customers with high-level service at every turn.
From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience.
Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand.
With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire.
Together, in collaboration with your team, you’ll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.
- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
- English language skills
Preferable but not mandatory
- Understanding of store operations & customer service skills from previous retail experience
- Confident in offering customers advice on fashion trends, materials, sizing etc
This isa temporary part-time position with a contract of 16, 20 and30 hours a week.
Right to Work: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK before commencing employment.
Assessment
Process: Due to high application volumes, you will be asked to complete an online, skills-based assessment.
Your responses will be scored by anautomated toolusing predefined criteria set by H&M Group.
The result may determine whether your application progresses further.
Under UK data protection law (UK GDPR / Data Protection Act 2018), you have the right to request ahuman reviewof any automated decision, toexpress your point of view, and tocontestthe outcome.
To exercise these rights,
Reasonable Adjustments If you have a disability or health condition that affects your ability to complete the online assessment, we are required under the Equality Act 2010to provide a suitable alternative.
Requesting one will not disadvantage your application.
Please
Benefits: We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities.
As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online.
Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
You can read more about our H&M Incentive Program here.
Inclusion & Diversity
At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation.
We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences.
This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world.
That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.
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Sales Advisor 16h, 20 h and 30h (Temporary) H&M Group Sales London, United Kingdom 4 hours ago employer: Vochure
Elastic is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to solve complex business challenges using cutting-edge technology. With a strong focus on professional development, team members have ample opportunities for growth and engagement through community events and programs. Located in the vibrant United Kingdom, Elastic offers a dynamic environment that encourages creativity and teamwork, making it an ideal place for those seeking meaningful and rewarding careers in AI and search solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor 16h, 20 h and 30h (Temporary) H&M Group Sales London, United Kingdom 4 hours ago
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Advisor 16h, 20 h and 30h (Temporary) H&M Group Sales London, United Kingdom 4 hours ago
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Vochure:Don’t forget to personalise your application for Vochure! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Vochure
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Vochure offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Vochure and contribute positively during your temporary stint.
