At a Glance
- Tasks: Administer and manage ServiceNow and other enterprise applications in a dynamic team.
- Company: Fast-growing mid-sized business with a global reach based in Glasgow.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Hands-on role with excellent career development potential.
- Why this job: Join a small team and make a significant impact on enterprise applications.
- Qualifications: Experience as a systems administrator, especially with ServiceNow, and strong communication skills.
The predicted salary is between 45000 - 55000 £ per year.
An opportunity to join a small team with a global remit for enterprise applications in a fast growing mid-sized business. Based in Glasgow you'll need to be in the office 2-3 days a week.
The job is platform ownership and administration across a suite of enterprise applications - primarily ServiceNow, but also including Dynamics 365 CRM, Microsoft Azure and Intune. You will manage configuration, oversee releases and patches, handle escalations beyond first-line support, and maintain the documentation, automation and training to reduce repeat queries. You will own a small portfolio of applications and will take functional responsibility for configuration and changes.
You’ll need a background as a systems administrator, and particular experience with ServiceNow: you’ll have strong communication skills and background working directly with teams, users and stakeholders, as well as experience working with vendors and partners to resolve bigger outages and manage upgrades and improvements. You don't need development experience but a good technical understanding of the applications is important.
The right person will have hands-on administration experience in at least one of the core platforms, a working knowledge of ITIL service management principles, and the organisational ability to manage multiple workstreams without dropping things.
The role will pay around £45-55K base; you’ll need to be in the office in central Glasgow 2/3 days a week.
For more details please send a copy of your CV to Justin Sleep.
ServiceNow Administrator in Glasgow employer: Vocative Consulting
Join a dynamic mid-sized business in Glasgow as a ServiceNow Administrator, where you'll be part of a close-knit team driving enterprise applications forward. Enjoy a hybrid work model that promotes a healthy work-life balance, alongside opportunities for professional growth and development in a supportive environment. With a focus on collaboration and innovation, this role offers the chance to make a meaningful impact while working with cutting-edge technologies.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience with ServiceNow and other platforms aligns with their needs. We want you to shine!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable discussing your skills and experiences. The more you practice, the more confident you'll feel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that ServiceNow Administrator role!
We think you need these skills to ace ServiceNow Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ServiceNow and other relevant platforms like Dynamics 365 and Azure. We want to see how your skills match the job description, so don’t be shy about showcasing your hands-on administration experience!
Show Off Your Communication Skills:Since this role involves working closely with teams and stakeholders, it’s important to demonstrate your strong communication skills. Use examples in your application that show how you’ve effectively collaborated with others in the past.
Highlight Your ITIL Knowledge:Mention your understanding of ITIL service management principles in your application. This will show us that you’re familiar with best practices in managing IT services, which is a key part of the role.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Vocative Consulting
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss your hands-on experience with the platform, including any specific configurations or changes you've managed. This will show that you’re not just familiar with the tool but can also handle its complexities.
✨Show Off Your Communication Skills
Since the role involves working directly with teams and stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated technical information to non-technical users or collaborated with vendors to resolve issues. This will highlight your strong communication skills.
✨Demonstrate Your ITIL Knowledge
Familiarise yourself with ITIL service management principles, as they are crucial for this role. Be prepared to discuss how you've applied these principles in past experiences, especially in managing multiple workstreams and ensuring smooth operations.
✨Prepare Questions About the Team and Culture
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics and company culture. This shows your interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to connect with the interviewer on a personal level.
