At a Glance
- Tasks: Own and administer ServiceNow and other enterprise applications in a dynamic team.
- Company: Fast-growing mid-sized business with a global reach based in Glasgow.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a supportive team environment with the chance to manage multiple exciting projects.
- Why this job: Make a real impact by managing key enterprise applications and improving user experience.
- Qualifications: Experience as a systems administrator, especially with ServiceNow, and strong communication skills.
The predicted salary is between 63000 - 77000 £ per year.
Service Now Administrator - Glasgow (Hybrid) - Perm - £45-55K
An opportunity to join a small team with a global remit for enterprise applications in a fast growing mid-sized business.
Based in Glasgow you'll need to be in the office 2-3 days a week.
The job is platform ownership and administration across a suite of enterprise applications - primarily Service Now, but also including Dynamics 365 CRM, Microsoft Azure and Intune.
You will manage configuration, oversee releases and patches, handle escalations beyond first-line support, and maintain the documentation, automation and training to reduce repeat queries.
You will own a small portfolio of applications and will take functional responsibility for configuration and changes.
You'll need a background as a systems administrator, and particular experience with Service
Now: you'll have strong communication skills and background working directly with teams, users and stakeholders, as well as experience working with vendors and partners to resolve bigger outages and manage upgrades and improvements.
You don't need development experience but a good technical understanding of the applications is important.
The right person will have hands‑on administration experience in at least one of the core platforms, a working knowledge of ITIL service management principles, and the organisational ability to manage multiple workstreams without dropping things.
The role will pay around £45-55K base; you'll need to be in the office in central Glasgow 2/3 days a week.
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ServiceNow Administrator in Glasgow employer: Vocative Consulting Ltd
Join a forward-thinking company that values innovation and transformation, offering a unique opportunity to lead a legacy engineering team into a modern cloud environment. With a strong focus on employee growth, you will benefit from a collaborative work culture that encourages continuous learning and development, all while enjoying the flexibility of a hybrid working model in Surrey. This role not only provides competitive compensation but also positions you at the forefront of significant technological advancements within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Administrator in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Vocative Consulting Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Vocative Consulting Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Vocative Consulting Ltd!
✨Direct Apply to Vocative Consulting Ltd
Let's not forget to apply directly through the Vocative Consulting Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Administrator in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Vocative Consulting Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Vocative Consulting Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Vocative Consulting Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
