At a Glance
- Tasks: Coordinate fire door inspections and support the sales team in delivering outstanding service.
- Company: Join VFP Group, a leader in the Fire & Security industry with a supportive culture.
- Benefits: Enjoy a competitive salary, pension scheme, and ongoing training opportunities.
- Other info: Dynamic environment with excellent career growth potential in passive fire protection.
- Why this job: Be part of a growing team making a real impact on building safety and compliance.
- Qualifications: Experience in sales coordination and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Salary negotiable depending on experience. VFP Group is a national specialist service provider within the Fire & Security industry, delivering high-quality compliance, maintenance, and installation services across the UK. Due to continued growth, we are seeking a Sales Coordinator to join our expanding Passive Fire Division. Our Passive Fire Division has gone from strength to strength since its launch and continues to experience significant demand as building safety legislation evolves and compliance requirements become increasingly important. Passive fire protection plays a critical role in safeguarding lives and property, and this is an exciting opportunity to join a growing team at a pivotal stage in its development.
At VOCA Fire Protection (VFP), we believe our people are the foundation of our success. We are committed to creating a positive, supportive, and enjoyable working environment where every team member can thrive. Our culture encourages innovation, collaboration, accountability, and continuous improvement. We challenge each other to be better, celebrate achievements together, and ensure that everyone has the support they need to succeed.
As Sales Coordinator, you will play a key role in supporting our Business Development Manager, Sales and Operations Team as well as our Engineers and Inspectors on site. This role is vital in ensuring the smooth coordination of fire door inspections, remedial works, and installation projects. This position is ideal for an organised and proactive individual who enjoys working with clients, property managers, landlords, tenants, and internal teams to deliver outstanding service and maintain the highest standards of compliance.
Key Responsibilities- Support the Business Development Manager and Sales Manager with day-to-day sales administration and client communications.
- Maintain accurate client records and opportunities within our bespoke CRM system.
- Coordinate enquiries from clients, landlords, property management companies, and other stakeholders.
- Prepare quotations, proposals, and supporting documentation for remedial works and fire door installations.
- Follow up on quotations and assist in converting opportunities into confirmed projects.
- Schedule fire door inspections with tenants, landlords, managing agents, and property managers.
- Liaise directly with residents and tenants to arrange access appointments and ensure inspection programmes run efficiently.
- Monitor inspection progress and maintain clear communication with all parties throughout the process.
- Review completed fire door inspection reports generated by inspectors through our digital inspection platform.
- Export and analyse identified defects and inspection findings.
- Assist in producing schedules of remedial works and replacement fire door requirements.
- Calculate costs and prepare quotations for remedial works and new fire door installations following our Fire Door Inspections.
- Maintain and update all client, property, inspection, and project information within the company CRM system.
- Ensure all documentation, compliance records, quotations, and project information are accurately recorded.
- Working with the BDM to track sales activities, inspection programmes, and project progress.
- Produce reports and management information as required.
- Support continuous improvement of internal processes and systems.
- Act as a key communication link between Sales, Operations, Inspectors, Clients, and Contractors.
- Coordinate project handovers from sales through to operational delivery.
- Prioritise workloads effectively to meet deadlines and client expectations.
- Ensure all administrative and compliance requirements are completed before works commence.
- Previous experience in a Sales Coordinator, Project Coordinator, Contracts Coordinator, or similar administrative role.
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- Experience using CRM systems and maintaining accurate records.
- Excellent communication skills, both written and verbal.
- Ability to liaise professionally with tenants, landlords, property managers, contractors, and internal teams.
- Strong attention to detail and problem‑solving skills.
- Proficient in Microsoft Office, particularly Excel, Outlook, and Word.
- Experience within the passive fire protection industry.
- Knowledge of fire door inspections, remedial works, and fire door installations.
- Understanding of fire safety compliance and passive fire regulations.
- Experience reviewing inspection reports and preparing quotations from defect schedules.
- Experience working with housing associations, local authorities, or property management companies.
- Highly organised and methodical.
- Self‑motivated and proactive.
- Can think on the spot and change workload to assist the team hitting their targets.
- Customer‑focused with a professional approach.
- Able to work under pressure and prioritise effectively.
- Strong team player who can work collaboratively across departments.
- Comfortable working in a fast‑paced and growing business environment.
- Company pension scheme.
- Ongoing training and development.
- Opportunity to develop within a growing passive fire protection business.
- Supportive and collaborative working environment.
If you have experience within passive fire protection and enjoy coordinating projects, managing client relationships, and supporting successful project delivery, we would love to hear from you.
Sales Coordinator in Wigan employer: VOCA Fire Protection
At VFP Group, we pride ourselves on being an excellent employer by fostering a positive and supportive work culture that prioritises employee growth and collaboration. As a Sales Coordinator in our expanding Passive Fire Division, you will benefit from ongoing training, a company pension scheme, and the opportunity to contribute to meaningful projects that enhance building safety across the UK. Join us in a dynamic environment where your contributions are valued, and together we can achieve excellence in fire protection services.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator in Wigan
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Sales Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching VFP Group and understanding their values and services. Be ready to discuss how your skills align with their mission in passive fire protection. Show them you’re not just another candidate, but someone who genuinely cares about their work!
✨Tip Number 3
Practice your communication skills! As a Sales Coordinator, you’ll need to liaise with various stakeholders. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any questions thrown your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at VFP Group and contributing to our growing Passive Fire Division.
We think you need these skills to ace Sales Coordinator in Wigan
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Coordinator role. Highlight your relevant experience in sales coordination, project management, and any knowledge of fire safety compliance. We want to see how you fit into our team!
Show Off Your Organisational Skills:Since this role is all about coordination, give us examples of how you've successfully managed multiple tasks or projects in the past. We love a proactive approach, so don’t hold back on sharing your best organisational hacks!
Communicate Clearly:Your written communication skills are key for this position. Make sure your application is clear, concise, and free of errors. We appreciate a professional tone, but feel free to let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our growing team at VFP!
How to prepare for a job interview at VOCA Fire Protection
✨Know Your Stuff
Make sure you understand the basics of passive fire protection and fire door inspections. Brush up on relevant legislation and compliance requirements, as this will show your potential employer that you're serious about the role and can hit the ground running.
✨Show Off Your Organisational Skills
As a Sales Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed various projects or client communications. This will demonstrate your ability to stay organised and prioritise effectively.
✨Practice Your Communication
You'll be liaising with clients, property managers, and internal teams, so practice clear and professional communication. Consider role-playing common scenarios you might encounter in the job, like coordinating inspections or preparing quotations, to build your confidence.
✨Be Ready to Discuss CRM Experience
Since maintaining accurate records in a CRM system is crucial for this role, be prepared to discuss your experience with CRM tools. Highlight any specific systems you've used and how you've leveraged them to improve sales processes or client management.
