At a Glance
- Tasks: Schedule and manage service engineers across the UK for various exciting projects.
- Company: Join VOCA Fire Protection, a dynamic team in the Fire & Security Industry.
- Benefits: Enjoy competitive salary, 31 days holiday, gym membership, and flexible working hours.
- Other info: Free parking, summer trips, and monthly team breakfasts await you!
- Why this job: Be part of a supportive culture that values teamwork and personal growth.
- Qualifications: 2 years' experience in Planning/Scheduling and strong organisational skills required.
The predicted salary is between 24300 - 29700 £ per year.
- Location
- Head Office – Ashton in Makerfield (fully on site)
- Company Overview
VOCA Fire Protection (VFP) are a specialist service provider within the Fire & Security Industry.
We are recruiting for a Planner / Scheduler to join our busy service team.
This role will be scheduling works for service and maintenance engineers across the UK.
At VOCA Fire Protection (VFP) we’re responsible for creating an enjoyable work environment, the company culture is a vital ingredient to our growth and success.
We foster innovation, we challenge each other, and we put our team before all else, at VOCA you will be surrounded by colleagues eager to help you succeed and be part of a rewarding culture.
Job Summary
We are seeking an individual who has previous experience within Planning / Scheduling due to winning new contracts across the UK.
This role would suit someone who has previously managed busy workloads and diaries for field services teams and have strong organisational skills using CRM systems (Big Change would be an advantage).
We have a diverse range of projects, including hotels, schools, retail outlets, and leisure facilities.
The ideal candidate will be self-motivated, excellent telephone manner, approachable, and capable of working effectively as part of a team.
This role will include all aspects of planning responsibilities.
Key Responsibilities
- Efficiently managing service and maintenance engineers
- Managing the service email inbox for new enquiries, customer queries and complaints
- Managing various portals and uploading relevant documentation
- Being a point of contact for key customers and engineers
- Raising Job cards
- Efficiently route planning jobs
- Ensuring engineers have works planned
- Ensuring service stats are achieved
- Retaining a good customer service and relationship
- Any other tasks as required
- VFP Culture requirements
- Interested in the company's growth plans
- Team/family orientated
- Willing to learn and improve
- All tasks to be completed in the necessary timeframes
- Excellent telephone manner
- KPI’s and SLA’s adhered to
- Following core company values
- Assist other team members when required
Qualifications required
- 2 years' experience within Planning / Scheduling
- Location
Head Office – Wigan (fully onsite). Free parking available.
Working hours
Monday to Thursday 8.30am to 5pm and Friday 8.30am to 3pm.
- The Perks
- Salary negotiable depending on experience
- 31 days holidays including bank holidays
- Summer weekend trip away with VFP team and families
- Team breakfast morning last Friday of every month
- Company Pension
- Flexible working times
- Local gym membership
- Company Laptop
- Open door policy, we welcome open discussion on any issues and improvements
- #J-18808-Ljbffr
Scheduler Planner employer: VOCA Fire Protection
At VOCA Fire Protection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises teamwork and innovation. Located in Ashton in Makerfield, our fully onsite environment fosters strong relationships among colleagues, ensuring you have the support needed to thrive in your role as a Scheduler Planner. With competitive benefits such as flexible working hours, generous holiday allowances, and opportunities for personal growth, joining our team means becoming part of a family dedicated to excellence in the Fire & Security Industry.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduler Planner
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like VOCA Fire Protection and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at VOCA Fire Protection!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like VOCA Fire Protection keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Scheduler Planner
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to VOCA Fire Protection:This is your chance to really connect with the team at VOCA Fire Protection. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at VOCA Fire Protection
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with VOCA Fire Protection.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show VOCA Fire Protection that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at VOCA Fire Protection. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
