Industry: Fire Safety & Electronic Security
About VOCA Fire Protection
At VOCA Fire Protection, we provide critical life safety and security services across the region. We pride ourselves on our core family values, which create the roots of our success and foster strong team morale. As a young, rapidly growing business, we strive to be the best at what we do-delivering innovative fire protection and security solutions to our loyal customers.
Role Overview
We are looking for an experienced, customer-focused Service & Maintenance Engineer to join our dedicated North East team.
In this role, you will respond to on-demand service calls, conduct routine planned preventative maintenance (PPM), perform system diagnostics, and execute reactive fault-finding across commercial developments and client sites.
We believe in constantly developing our engineers - that is why we offer ongoing, fully funded training with opportunities to upskill and cross-train in secondary safety and security disciplines.
Technical Qualifications & Experience
- Fire Alarm Systems (Mandatory): Proven hands-on installation and commissioning experience with addressable, bi-wire, and conventional fire panel systems - specifically C-TEC, Advanced, Morley, and Kentec.
- Intruder Alarm Systems: History installing, setting up and troubleshooting Texecom and Honeywell Galaxy systems.
- Licence: Full UK Driving Licence (Mandatory).
- Workplace Standards: Strong standard of workmanship, ability to read technical schematics, front-line customer service skills, and flexibility to travel across the North East.
Desired / Preferred Experience
- Prior experience in system installation is preferred and highly regarded.
- Experience or official training on Notifier and Gent systems is advantageous.
- Experience with Hikvision CCTV (installation/servicing) or Paxton Access Control.
Opportunity Proposal
- Salary will be assessed on skillset
- Vehicle provided small van or estate car
- Over time rates (over 40 hours) 1.3 times
- Night rate (after 8pm) - 1.5 times
Company Benefits
- Enjoyable work environment
- Clear career path
- Company Vehicle
- Workwear & PPE provided
- Pension
- Local gym membership
- Opportunity to work overtime or weekends
- 31 days holiday including bank holidays
- Fully funded training courses
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