At a Glance
- Tasks: Patrol parking areas, issue penalty notices, and assist the public with inquiries.
- Company: Join a dedicated team focused on maintaining safety and order in our borough.
- Benefits: Enjoy a competitive salary, comprehensive training, and career development opportunities.
- Why this job: Make a positive impact in your community while gaining valuable experience and skills.
- Qualifications: Experience in a similar role is essential; strong communication and observational skills required.
- Other info: A supportive and inclusive work environment awaits you!
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a reliable and proactive Parking Enforcement Officer to join our team. The successful candidate will play a key role in ensuring compliance with traffic regulations, maintaining the safety and orderliness of our borough, and providing excellent customer service. As a Parking Enforcement Officer, you will be responsible for patrolling parking areas, issuing penalty charge notices, and reporting on street and equipment issues., * Equipment Checks and Testing: Before starting patrols, check and test all issued equipment, including handheld terminals, ensuring functionality. Record all tests undertaken and prepare necessary stationary.
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Patrolling and Enforcement: Patrol parking places, controlled parking zones (CPZs), and bus routes at various times throughout the day and evening. Issue penalty charge notices (PCNs) to ensure compliance with Traffic Regulation Orders (TROs), including parking bans and restrictions on pedestrian crossings.
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Fixed Penalty Notices: Issue Fixed Penalty Notices (FPNs) for contraventions of vehicle emissions regulations, such as idling engines when stationary.
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Parking Meter Inspections: Regularly inspect parking meters and pay-and-display machines to ensure they are operational. Report faulty equipment and place "out of order" notices as required.
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Reporting Deficiencies: Identify and report deficiencies such as missing signs, damaged lines, and street defects, including graffiti, abandoned vehicles, or health and safety hazards, in writing.
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Evidence Recording: Maintain a pocket log to record any additional evidence beyond what is captured on the PCN or handheld terminal. Provide witness statements and attend adjudicator hearings for contested cases if required.
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Public Assistance: Serve as the first point of contact for the public, answering minor parking enquiries and providing enforcement-related information.
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Vehicle Checks: Inspect vehicles for valid tax discs and report any contraventions. Record details of tax discs and provide witness testimonies as necessary. Report suspected abandoned vehicles.
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Training and Development: Undertake NVQ training and assessments to enhance skills and knowledge relevant to the role.
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Driving Responsibilities: Drive council vehicles, including cars, vans, and motorcycles, to patrol routes and transport colleagues as necessary. Use public transport, such as London Transport buses, to patrol bus lanes.
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Use of Computer Systems: Accurately input data into computerised systems as per agreed procedures and support additional duties, such as vehicle relocation, as directed by senior management.
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Security and Compliance: Take responsibility for the security of equipment and office premises as directed. Ensure all duties are carried out in compliance with Health and Safety regulations, the Council’s Equal Opportunities policies, and Customer Care standards.
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Other Duties: As directed by the Senior Parking Enforcement Officer or Parking Enforcement Manager, undertake additional duties commensurate with the level of the role.
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Good understanding of traffic regulations, parking enforcement procedures, and customer service.
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Strong observational skills with attention to detail.
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Ability to work independently and as part of a team.
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Good communication skills to assist the public and provide clear, concise reports.
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Ability to use IT systems and handheld devices efficiently.
Experience in a similar role is essential.
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Competitive salary and benefits package.
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Comprehensive training and career development opportunities.
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A supportive and inclusive work environment.
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Opportunities to contribute to the community and make a positive impact.
URGENT! Parking Enforcement Officer Required - Competitive Salary employer: VNA Recruitment
Contact Detail:
VNA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land URGENT! Parking Enforcement Officer Required - Competitive Salary
✨Tip Number 1
Familiarize yourself with local traffic regulations and parking enforcement procedures. Understanding the specific rules in your borough will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience in customer service or similar roles during your discussions. Being able to show that you can effectively communicate and assist the public will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your observational skills and attention to detail. Share examples of how you've successfully identified issues or discrepancies in past roles, as this is crucial for a Parking Enforcement Officer.
✨Tip Number 4
Be ready to talk about your ability to work independently and as part of a team. Provide examples of how you've balanced these responsibilities in previous jobs, as this role requires both skills.
We think you need these skills to ace URGENT! Parking Enforcement Officer Required - Competitive Salary
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the responsibilities of a Parking Enforcement Officer. Highlight your relevant experience and skills that align with the duties mentioned.
Tailor Your CV: Customize your CV to emphasize your experience in parking enforcement or similar roles. Include specific examples of how you've ensured compliance with regulations and provided excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive approach and reliability. Mention your strong observational skills and ability to work independently, as these are key traits for the role.
Highlight Relevant Skills: In your application, make sure to highlight your understanding of traffic regulations, your communication skills, and your proficiency with IT systems and handheld devices, as these are crucial for the position.
How to prepare for a job interview at VNA Recruitment
✨Know Your Traffic Regulations
Make sure you have a solid understanding of traffic regulations and parking enforcement procedures. Brush up on the specific rules relevant to the borough where you'll be working, as this will show your commitment and preparedness.
✨Demonstrate Customer Service Skills
As a Parking Enforcement Officer, you'll be the first point of contact for the public. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations, to highlight your communication skills.
✨Showcase Your Attention to Detail
This role requires strong observational skills and attention to detail. Be ready to discuss instances where your keen eye for detail made a difference, whether in previous jobs or personal experiences.
✨Familiarize Yourself with Technology
Since you'll be using handheld devices and computer systems, demonstrate your comfort with technology. Mention any relevant experience you have with similar tools or systems to reassure them of your tech-savviness.