Senior CX Strategy & Transformation Consultant

Senior CX Strategy & Transformation Consultant

Full-Time No working from home possible
Vmlenterprisesolutions

At a Glance

  • Tasks: Lead CX engagements and facilitate workshops to enhance customer experiences.
  • Company: Join WPP Enterprise Solutions, a leader in customer experience innovation.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Collaborative team culture with a focus on creativity and transformation.
  • Why this job: Shape impactful CX strategies in a dynamic and fast-paced environment.
  • Qualifications: Experience in UX/UI design and strong consulting skills.

WPP Enterprise Solutions is seeking a Senior CX Consultant to join our Customer Experience team in London. You will work with Leads in UX and UI design, optimisation and consulting to drive customer and employee experience improvements across digital and physical touchpoints.

Reporting to the Head of UX & CX Consultancy, you’ll lead CX engagements, facilitate workshops, and shape CX propositions and go-to-market strategies for clients in a fast-paced environment.

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Senior CX Strategy & Transformation Consultant employer: Vmlenterprisesolutions

At Vmlenterprisesolutions, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. As a CX Researcher, you will have the opportunity to work with a prestigious automotive client, contributing to meaningful projects that enhance digital experiences. Our commitment to employee growth is reflected in our continuous training programmes and supportive environment, making us an excellent employer for those seeking to make a significant impact in their careers.

Vmlenterprisesolutions

Contact Details:

Vmlenterprisesolutions Recruitment Team

We think you need these skills to ace Senior CX Strategy & Transformation Consultant

Customer Experience Strategy
UX Design
UI Design
Consulting Skills
Workshop Facilitation
Go-to-Market Strategy
Digital Touchpoint Optimisation