At a Glance
- Tasks: Create customer journey maps and enhance business processes with insights.
- Company: VML Enterprises Solutions, a vibrant workplace in Greater London.
- Benefits: Competitive benefits and a dynamic work culture.
- Other info: Join a collaborative team focused on innovation and improvement.
- Why this job: Make a real difference in customer experiences through impactful research.
- Qualifications: Experience in customer-centered design and strong stakeholder management skills.
The predicted salary is between 40000 - 50000 £ per year.
VML Enterprises Solutions in Greater London seeks an experienced professional to focus on customer journey research and insights.
The role involves creating customer journey maps and working cross-functionally to embed customer insights into business processes.
Ideal candidates will have strong experience in customer-centered design and research methodologies, excellent stakeholder management skills, and a passion for improving customer experiences.
Competitive benefits and a vibrant workplace culture are offered. #J-18808-Ljbffr
We think you need these skills to ace CX Researcher: End-to-End Journey Insights in London
Customer Journey Mapping
Customer-Centered Design
Research Methodologies
Stakeholder Management
Cross-Functional Collaboration
Customer Insights Analysis
Improving Customer Experiences
